Solutions Engagement Consultant

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Job Description:

About the Role

As a solutions Consultant, you ll assist in driving sales revenue within defined territories by promoting value-driven logistics and supply chain solutions . You ll work closely with the UPS Sales Team to identify target customers, understand business challenges, and craft tailored solutions that deliver measurable results.

Leveraging UPS s expertise in engineering, technology, finance, and supply chain design , you ll provide consultative support that enhances customer satisfaction and business growth.

Key Responsibilities

• Lead virtual and in-person meetings with customers and UPS experts to discuss solution design, implementation, and performance.
• Achieve revenue targets through consultative selling and strategic account management.
• Build and nurture long-term customer relationships that drive sustained growth.
• Document and report activities (meetings, calls, training) to keep internal teams aligned and informed.
• Manage solution documentation via Microsoft Teams and other CRM tools for transparency and efficiency.
• Deliver training sessions on UPS technologies to keep sales teams and customers current on new features and best practices.
• Prepare and present insightful reports on trends, technology initiatives, and performance metrics.
• Onboard and train customers to ensure they get maximum value from UPS products and solutions.

Qualifications & Experience

• Bachelor s degree in business , Supply Chain Management, Engineering, or related field (MBA preferred).
• 2 5 years of experience in supply chain consulting, logistics sales, or enterprise solution selling.
• Proven ability to analyze complex customer processes and develop customized, tech-enabled solutions.
• Excellent communication, presentation, and stakeholder management skills.
• Familiarity with supply chain technologies, logistics software, or digital platforms is an advantage.

Key Competencies

• Consultative Selling & Client Engagement
• Supply Chain & Logistics Expertise
• Project & Stakeholder Management
• Communication & Presentation Skills
• Customer-Centric Mindset