Solutions Architect

Role Overview

Solution Architect

Preferred Qualifications and Experience

• Bachelor's or master's degree in computer science, Information Technology, or related field.
• 12+ years of experience in IT infrastructure architecture, with at least 5 years in automation architecture or development.
• Exposure to large-scale enterprise environments and hybrid cloud architectures preferred.

Key Responsibilities

• Define and align workflows, data models, and APIs for infrastructure automation services.
• Design, implement, and test automation workflows and blueprints in a CI/CD-enabled DevOps environment.
• Maintain and enhance existing automation solutions, particularly in

  vRealize Automation (vRA)

  and

  vRealize Orchestrator (vRO)

  .
• Provide

  3rd-level technical support

  and conduct deep-dive troubleshooting across the VMware VCF stack (vRA, vROps, NSX, vSAN, etc.).
• Translate new business and technical requirements into practical, scalable automation solutions.
• Identify improvement opportunities in automation processes in collaboration with Operations and Engineering teams.
• Collaborate with Product Managers, Lead Architects, and global peers to align on architecture standards and delivery priorities.
• Ensure seamless northbound API integrations with OSS/BSS systems such as

  ServiceNow

  or other integration layers.
• Support continuous innovation by maintaining a strong understanding of infrastructure, automation, and DevOps trends.

Technical Skillset

• Automation Expertise:

  Proven experience developing and maintaining automation workflows in

  VMware vRA/vRO

  environments.

• VMware Stack Knowledge:

• vRealize Operations (vROps) monitoring, performance insights, and operational integration.
• NSX understanding of networking and security standards, with strong troubleshooting capabilities.
• vSAN knowledge of configuration and troubleshooting for virtual storage environments.
• VCF (VMware Cloud Foundation) awareness of architecture and product suite.

• Integration and API Skills:

  Experience with REST APIs and integrating automation platforms with OSS/BSS systems like

  ServiceNow

  .

• Data and Information Models:

  Understanding of data mapping, information architectures, and database structures.

• DevOps/CI-CD:

  Familiarity with CI/CD pipelines, infrastructure as code, and version control tools (e.g., Git).

• Scripting/Programming:

  Proficiency in PowerShell, Python, or JavaScript for automation and orchestration tasks.

Soft Skills

• Self-driven, self-managed professional capable of operating independently from a remote setup.
• Strong analytical and problem-solving skills, with a hands-on approach to issue resolution.
• Excellent communication and presentation skills in English.
• Ability to collaborate effectively with distributed teams across the globe.
• Demonstrated ability to mentor junior team members and contribute to a culture of continuous learning.