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RED Global
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Solution Monitoring Analyst

Solution Monitoring Analyst

RED Global

1 - 4 years

4 - 8 Lacs

Hyderabad

Posted:6 hours ago| Platform:

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Skills Required

Computer science Service delivery Root cause analysis Automation Data analysis Problem management uim Continuous improvement Analytics SQL

Work Mode

Work from Office

Job Type

Full Time

Job Description

Solution Monitoring Analyst3 Days a week onsite \/ Hyderabad, India12 Months + 2 Stage interviewStart ASAP We are looking for a Monitoring & Problem Management Lead to ensure the stability and efficiency of complex IT environments
In this role, you will use monitoring, analytics, and problem management best practices to proactively detect issues, identify recurring problems, and drive continuous improvement initiativesKey ResponsibilitiesDesign and optimize monitoring solutions for proactive incident detectionAnalyze incidents, identify trends, and group them into actionable problemsPerform root cause analysis and recommend optimization strategiesMaintain and prioritize a problem backlog based on business impactDevelop dashboards, reports, and automation workflows to improve efficiencyCollaborate with cross\u2011functional teams to enhance service deliveryLeverage APM and infrastructure monitoring tools for deep performance insightsContribute to continuous improvement initiatives and process enhancementsWhat You NeedDegree in Computer Science, IT, or equivalent experienceStrong expertise in monitoring\/observability tools (eg, UIM, Monocle, Sumologic, Grafana)Solid skills in Excel and SQL for data analysis and visualizationProactive problem\u2011solving mindset and attention to detailStrong communication skills in EnglishKnowledge of ITIL, especially incident and problem management If your interested get in touch and apply now, if not can you refer

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Solution Monitoring Analyst