16 - 21 years
25 - 40 Lacs
Posted:1 day ago|
Platform:
Hybrid
Full Time
Strong knowledge of Loyalty Program Design Customer Data Platforms CDP and airlineretail ecosystems
Deep understanding of customer engagement analytics personalization engines and API ecosystems
Strong stakeholder management across business IT and marketing
Ability to innovate at the intersection of business capabilities and digital technologies
Technical Skill
Strong command of web technologies Reactjs Nodejs
Hands on experience with Python with AIML and advanced analytics
Backend proficiency in Python and microservices architecture
Strong database knowledge SQL PostgreSQL SQL Server NoSQL MongoDB Cosmos DB
Expertise in integration and API design REST GraphQL messaging Kafka RabbitMQ and integration patterns
Integrate loyalty programs with airline retail ecommerce marketplaces and partner ecosystems
Enable datadriven loyalty leveraging customer 360 AIML and advanced analytics
Recommendation engines for crosssell upsell and nextbestaction in loyalty journeys
Architect seamless integrations between Loyalty Program CDP Customer Data Platform CRM eCommerce and airline platforms
Develop architecture patterns for personalized offers rewards and engagement journeys
Drive innovation to increase customer engagement retention and monetization opportunities
Support omnichannel loyalty experiences including mobile apps web airport services and partner marketplaces
Ensure loyalty program strategy directly supports customer experience revenue optimization and ecosystem growth
Define KPIs for architecture success eg loyalty adoption partner growth NPS impact
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