Solution Architect

Technical Skills Required

• Minimum 10+ years in infrastructure/solution architecture, with expertise in designing, deploying, and managing enterprise-scale EUC and Digital Workspace solutions.
• Strong expertise in Virtualization technologies, Windows and Linux OS.
• Proficiency in networking, storage, AD, DNS, file servers, and security solutions.
• Hands-on experience in designing solutions for Virtual Desktop Infrastructure (VDI) and application virtualization.
• Hands-on experience in sizing large-scale environments.
• Experience in handling and managing Large Scale, Enterprise, and Strategic customers.
• Advanced troubleshooting skills across Windows and Linux environments.
• Proven client engagement and account management capabilities.
• Strategic mindset with the ability to mentor, inspire, and drive organizational learning.

Good to Have

• Experience in Identity & Access Management (IAM), Cybersecurity products, ZTNA.
• Exposure to DevOps practices, infrastructure automation, and monitoring tools.

Soft Skills Required

• Cross-functional leadership
• Technical enablement & partner programs
• Strategic account management
• Team development & mentoring
• Infrastructure design & optimization
• Proactive problem-solving and continuous improvement

Role and Responsibilities

• Architect, design, and implement end-user computing (EUC) solutions that are secure, scalable, and aligned with evolving client and market needs.
• Partner with Engineering teams to co-develop new features and ensure alignment of infrastructure initiatives with product roadmaps.
• Collaborate with Presales to design and deliver technical bootcamps, empowering teams with future-ready skills.
• Contribute to creating blogs, white papers, validated designs, design templates, and architecture templates.
• Collaborate with the L&D function for trainings.
• Act as a trusted advisor and technology leader under the Customer Success function, helping in upskilling Professional Services and Technical Support teams.
• Provide Quality Assurance for the documentation created by the Professional Services and Pre-Sales teams.
• Represent as a Technology Leader in front of customers.