Software Engineering Manager

What You Will Do:

Deliver high quality solutions on time.

Lead / manage a team of software engineers

Manage daily activities of the development team

Collaborate with cross-functional global teams such as product management, design, support and other development teams.

Encourage innovative mindset towards solving difficult and sometimes ambiguous problems

Build and maintain high performance engineering teams with a predictable delivery cadence.

Mentor engineers and guide them towards achieving their career objectives.

Evaluate and make recommendations on techniques, practices or technologies that would enhance our needs

Train the junior members of the team on subject matter expertise to ensure continuous learning

Assigns personnel to various projects and directs their activities; reviews and evaluates their work and prepares performance reports

Minimum Requirements:

Certified ServiceNow System Administrator

Bachelors degree in computer science or related field

6+ years of experience with technologies relevant to SN and advanced coding skills

2+ years of experience managing development teams

Proven track record of delivering high quality solutions as a lead / manager

Experience working in an Agile environment with focus in SCRUM methodologies.

Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript)

An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems

Ability to execute a project based on our priorities, context, risks and desired outcomes

2+ years of experience with scripted REST APIs

Experience educating internal or external customers in best practice design

Ability to work independently or with team Demonstrate strong initiative and self-starter

Preferred Requirements:

ServiceNow Certified Application Developer

ServiceNow Certified Implementation Specialist ITSM/CSM/HR