Soft Skill & Product Trainer – Retail Segment Gurugram

39 Solutions

0 years

3 - 4 Lacs

gurgaon

Posted:17 hours ago| Platform: GlassDoor logo

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Skills Required

training service development sampling communication empathy engagement

Work Mode

On-site

Job Type

Full Time

Job Description

A dynamic and engaging Product Knowledge & Soft Skills Trainer with hands-on experience in the retail industry, specializing in empowering front-line staff through impactful training programs. Adept at delivering interactive sessions on customer service excellence, soft skills development, product demonstration, and sampling techniques. Focused on enhancing customer experience by instilling a service-first attitude, confident communication.

Retail-specific product knowledge training
Soft skills: communication, body language, empathy, and listening
Customer service & in-store experience enhancement
Sampling techniques & product promotion
Role-play and real-time floor coaching
Boosting team morale and customer engagement through positivity

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

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Soft Skill & Product Trainer – Retail Segment Gurugram