SOC Services Specialist

Role Overview:

As an SOC Services Specialist, you will be an integral part of our Security Operations Center (SOC) team. Your primary responsibility will be to provide 24/7 support for security monitoring, incident analysis, and customer interactions. Youll play a critical role in ensuring the security and resilience of Maharashtra Cybers systems.

Responsibilities:

1.Eyes on Glass Monitoring: oContinuously monitor security alerts and events using SIEM (Security Information and Event Management) tools. oDetect and analyze potential security incidents in real-time. oEscalate critical incidents to higher-level analysts or incident responders. 2.Incident Intake and Analysis: oReceive and triage security incidents reported by various sources (e.g., alerts, users, automated systems). oAnalyze incident details, assess impact, and determine appropriate actions. oCollaborate with incident response teams for further investigation. 3.Incident Notification and Customer Interactions: oNotify relevant stakeholders (internal teams, management, customers) about security incidents. oProvide timely updates on incident progress and resolution. oMaintain clear communication channels with affected parties. 4.Initial Support for EDR / DLP / PAM / IDAM: oProvide initial support for security tools such as Endpoint Detection and Response (EDR), Data Loss Prevention (DLP), Privileged Access Management (PAM), and Identity and Access Management (IDAM). oAssist in troubleshooting and resolving issues related to these tools. oCollaborate with specialized teams for advanced support.

Qualifications:

Education: Bachelors degree in Computer Science, Information Security, or related field. Certifications (Preferred): oCompTIA Security+ oCertified SOC Analyst (CSA) oAny relevant entry-level security certifications. Experience: oMinimum of 3 to 5 years of experience in security operations or related roles. oFamiliarity with SIEM tools and incident handling processes. oBasic understanding of EDR, DLP, PAM, and IDAM concepts. oStrong communication skills and ability to work in a team. Additional Information: This role operates on a 24/7 basis, including weekends and holidays. You will collaborate closely with other SOC analysts, incident responders, and IT teams. Applicant must be willing to sign an NDA, and undergo security verification, including police verification. Applicant must be an Indian national. The role is primarily on-premises only, with limited remote support. Attention to detail and the ability to work under pressure are essential.