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Cognizant
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SME - RCA Mapping

SME - RCA Mapping

4 - 6 years

|

1 - 2 Lacs

Posted:3 days ago| Platform:

Apply

Skills Required

root cause analysis mapping rca

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Key Responsibilities:

Act as a domain expert for project processes and deliverables.
Perform
Root Cause Analysis (RCA)
for issues and provide actionable insights.
Collaborate with colleagues and clients across multiple geographies to ensure smooth operations.
Handle multiple tasks efficiently while maintaining accuracy and timelines.

Support continuous improvement initiatives and contribute to process optimization

Preferred candidate profile

Excellent written and verbal communication skills

Strong
analytical and reasoning abilities
with proven problem-solving skills.
Logical thinking
and ability to make data-driven decisions.
Ability to
multi-task
and manage priorities effectively.
Maps background
is not mandatory but will be considered an advantage.
Demonstrated experience in
Root Cause Analysis (RCA)
and issue resolution.

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