Sky Systems

Role: Infrastructure Ops Engineer II Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6 months (possibility of Contract-to-hire) Work Hours: Indian Standard Time (IST) Work Schedule: 8 hours/day, Mon-Fri Location: 100% Onsite - Bellandur, Bengaluru, India RESPONSIBILITY: The incumbent will be part of the Information Technology organization responsible for enabling End-User Computing. They will participate in a diverse team of individuals in the Americas and India. This position is responsible for providing solution development and third-level support for windows clients and client applications for the client. The role requires both broad and deep technology knowledge and the ability to take a solution through the solution development lifecycle, including solution planning, solution design and specification, solution construction, test process definition and planning, solution debugging, solution configuration management, unit, and system acceptance testing, knowledge transfer and solution support and documentation. The role requires a technically strong individual who is resourceful and confident under pressure. Key Areas of Responsibility include: Analyze, design, deploy, and support secure and productive Identity and Access Management solutions to support globally dispersed business applications. Able to manage Azure subscriptions and resources; implement and manage storage; deploy and manage virtual machines; configure and manage virtual networks; and manage identities. Improve capabilities and saturation of SSO solutions while ensuring secure access to systems and data. Improve capabilities and saturation of centralized account and role provisioning and de-provisioning. Work with business IT managers to understand business requirements, enterprise IT standards, and other considerations influencing how IAM solutions and services should perform and operate. Strong Independent contributor Self-motivated to meet clearly defined goals with a high degree of independence. Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive. (i.e.: Response quickly; takes independent action; goes above and beyond) Ability to network Effectively navigates a matrix organization and teams well with others in this matrix to achieve common goals. Builds working relationships to facilitate the accomplishment of work goals. (i.e. Use effective interpersonal skills; clarifies details; facilitate agreement) Strong communication skills Clearly convey information and ideas through a variety of media to individuals or groups. (i.e.Organizes communication; adjusts to the audience; ensures understanding; comprehends communication from others.) Applied Learning - Assimilates and applies new job-related information on time. (i.e. Quickly gains knowledge, understanding, or skill; applies knowledge or skill; quickly learns to apply new technology) BASIC QUALIFICATIONS Bachelors degree with 3+ years (Grade 10), 5+ years (Grade 11) of Identity Access Management experience. Experience deploying and supporting enterprise authentication solutions, including Azure Active Directory, Active Directory, OKTA, and ForgeRock OpenAM. Extensive technical experience with account and access management solutions (AD provisioning, application authorization management, and identity governance). Experience with implementing new security and governance policies while balancing end-user productivity. PREFERRED QUALIFICATIONS Active Directory deployment and stewardship. Azure AD & OKTA deployment, governance, and operations. Experience with authentication standards, including SAML, OIDC, and OAuth2. Microsoft PowerShell experience. Office 365 tenant administration and governance Advanced experience and creativity with system and application troubleshooting. Strong written and oral communications skills to convey complex technical topics. Application design experience is a plus (Java, XML, .Net, Azure Claims Rules, REST, etc.). ",

Role: DevOps Engineer Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6 months (possibility of Contract-to-hire) Work Hours: Indian Standard Time (IST) Work Schedule: 8 hours/day, Mon-Fri Location: 100% Onsite - Bellandur, Bengaluru, India As a DevOps Engineer, you will be responsible for managing and optimizing our development and operational workflows. You will play a crucial role in maintaining and enhancing our CI/CD pipelines, scripting automation tasks, and managing tools like GitHub and JIRA. Your expertise in Jenkins will be essential in ensuring smooth and efficient build and deployment processes. Key Responsibilities: CI/CD Pipeline Management: Design, implement, and maintain continuous integration and continuous deployment (CI/CD) pipelines to ensure rapid and reliable delivery of software. Scripting and Automation: Develop and maintain scripts for automation of various tasks, including deployment, monitoring, and infrastructure management. Jenkins Administration: Configure, manage, and optimize Jenkins for build automation, ensuring high availability and performance. GitHub Management: Administer and manage GitHub repositories, including branching strategies, pull requests, and code reviews. JIRA Administration: Manage JIRA projects, workflows, and integrations to support agile development processes. Monitoring and Logging: Implement and maintain monitoring and logging solutions to ensure system health and performance. Collaboration: Work closely with development, QA, and operations teams to ensure seamless integration and delivery of software products. Security: Ensure security best practices are followed in all aspects of the development and deployment processes. Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 3 years of experience in a DevOps role or similar position. Technical Skills: Proficiency in CI/CD tools and practices. Strong scripting skills (e.g., Bash, Python, Groovy). Experience with Jenkins administration and optimization. Solid understanding of GitHub and version control systems. Experience with JIRA administration and agile methodologies. Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes) is a plus. Soft Skills: Excellent problem-solving and troubleshooting skills. Strong communication and collaboration abilities. Ability to work in a fast-paced and dynamic environment. ",

Role: Infrastructure Ops Engineer (MacOS) Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6 months (possibility of Contract-to-hire) Work Hours: Indian Standard Time (IST) Work Schedule: 8 hours/day, Mon-Fri Location: 100% Onsite - Bellandur, Bengaluru, India RESPONSIBILITY : The incumbent will be part of the Information & Technology (I&T) organization. The primary focus will be ensuring our colleagues who choose a Mac as their primary device are empowered in their day-to-day work! This will include implementing new technologies that can improve processes and further assist all business units, while maintaining current desktop and server infrastructure. The JAMF Administrator will build and assist support personnel with training, ensuring that systems are reliable and available. This position will interact with the End User Technology team and all levels of the organization to assist in making informed decisions to meet business objectives. They will participate in a diverse global team of individuals. The role requires both broad and deep technology knowledge and the ability to take a solution through the solution development lifecycle including solution planning, solution design and specification, solution construction, test process definition and planning, solution debugging, solution configuration management, unit and system acceptance testing, knowledge transfer, and solution support and documentation. The role requires a technically strong individual who is resourceful and confident under pressure. Key Areas of Responsibility include: Mac Workstation Computing Manage and support Mac workstations using JAMF Pro. Implement and maintain JAMF policies, profiles, and scripts. Ensure compliance with security policies and procedures. Provide 2nd/3rd level support for Mac clients. JAMF Pro Administration and Operations: Install & administer JAMF Pro server software. Monitor application performance against accepted parameters. Implement appropriate actions to control, correct, or improve JAMF performance. Perform routine maintenance operations on the application (daily/weekly checks). Ensure integrity of JAMF database. Perform updates to the JAMF application as required (patches, hotfixes, service packs). JAMF Pro Support and Trouble Management: Respond to, analyse, resolve, and close Problem support tasks resulting from customer contact with the help desk and application monitoring. (Level 1 support) Respond to, analyse, resolve, and close Work Request support tasks resulting from customer requests to the help desk. (Level 1 Support) Execute disaster recovery procedures for JAMF Pro servers. Identify appropriate corrective action. (CLCA) Provide 2nd/3rd level support for JAMF clients. JAMF Pro Device/Profile Management: Create Configuration Profiles. Create Compliance Policies. Device Life Cycle Management. Enroll the mobile devices (iOS, macOS). Retire and Wipe Devices. Device Provisioning. Set ESP and other profiles for macOS. Company portal Branding. JAMF Pro Software Distribution: JAMF Application Creation and Deployment/Assignment. Upload and Configuring LOB applications (macOS, iOS/iPadOS). Convert packaged application to JAMF compatible file and upload it. Upload and Configuring Store applications (Apple). Deploy LOB / Store applications to a group of users (AAD)/computers/mobile devices (macOS, iOS/iPadOS). Monitor application deployment status. Group/s Management for deployment/s. Distribute JAMF packages to clients in all regions. Administer software metering. Distribute licensed software to individual clients. Add/Remove Packages and modify description of package that is displayed on the Self Service Portal. Provide 2nd-level support for software distribution problems. JAMF Pro Reporting: Provide hardware & software inventory reports. Provide software usage reports (software metering). Administer Web Reporting site (add custom reports). Customize hardware Inventory as per requirements. PowerBI reports. JAMF Pro Installation Organizing/Coordination: Coordinate administrative project activities, including scheduling, tracking, reporting, and change management, that impact components of the infrastructure. Complete metrics/utilization reporting on designated operational review cycles. JAMF Pro Technical Communications and Consulting: Present verbal and written technical information to technical and non-technical audiences. Act as liaison or point of contact with customers, third parties, and internal organizations on technical issues. JAMF Pro Patching for managed workstations and servers: Manage patches for all workstations & non-ITS servers. Approve and package security updates deemed necessary by security. Test and deploy updates to workstations and servers on an approved roll out schedule. MUST HAVE QUALIFICATIONS: BS or associate degree/Technical Certification or equivalent job experience required. Minimum of 3 (Gr 9), 5 (Gr 10), 7 (Gr 11) years experience with macOS workstation management. Minimum of 3 (Gr 9), 5 (Gr 10), 7 (Gr 11) years of experience with macOS endpoint management utilizing industry standard tools. Minimum of 3 (Gr 9), 5 (Gr 10), 7 (Gr 11) years of experience using custom macOS Package creation and distribution. Minimum of 3 (Gr 9), 5 (Gr 10), 7 (Gr 11) years of experience in macOS interoperability with AD, LDAP, and Kerberos experience. Minimum of 3 (Gr 9), 5 (Gr 10), 7 (Gr 11) years of experience supporting client and server environments, printing/firewall/routing technologies, and industry standard networking technologies: (LAN/WAN, SMTP, VPN, DNS, DHCP). PREFERRED QUALIFICATIONS Experience managing iOS and iPadOS devices. Experience with Beyond Trust. Experience with Crowdstrike Security Software. Experience with Azure Cloud Virtual Machine. Experience with scripting in Bash, Python, or compatible language. Experience of working in an international / large enterprise environment. ",

Role: Infrastructure Ops Engineer Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6 months (possibility of Contract-to-hire) Work Hours: Indian Standard Time (IST) Work Schedule: 8 hours/day, Mon-Fri Location: 100% Onsite - Bellandur, Bengaluru, India FOCUS: End User Computing & L3 Support Grade: 9(2), 10(2),11(1) RESPONSIBILITY The incumbent will be part of the Information & Technology (I&T) organization. The primary focus will be ensuring our colleagues who choose a PC as their primary device, will be empowered in their day-to-day work! This will include implementing new technologies that can improve processes and further assist all business units, while maintaining current desktop and server infrastructure. The Windows Client engineer will build and assist support personal with training, ensuring that systems are reliable and available. This position will interact with the End User Technology team and all levels of the organization to assist in making informed decisions to meet business objectives. They will participate in a diverse global team of individuals. The role requires both broad and deep technology knowledge and the ability to take a solution through the solution development lifecycle including solution planning, solution design and specification, solution construction, test process definition and planning, solution debugging, solution configuration management, unit and system acceptance testing, knowledge transfer and solution support and documentation. The role requires a technically strong individual who is resourceful, confident under pressure. Key Areas of Responsibility include: Windows Workstation Computing Mac Workstation Computing Beyond Trust Rights Administration Intune / SCCM Infrastructure Administration and Operations: Install & administer SCCM Primary & Secondary Server software, including Management Points, Cloud Management Gateway (CMG) Co-Managed device management. Install & administer SQL used for SCCM. Monitor application performance against accepted parameters. Implement appropriate actions to control, correct, or improve SCCM performance. Perform routine maintenance operations on the application (daily/weekly checks), including: Updates to Express Metrics & ServiceNow database. Ensure integrity of SCCM database. Perform updates to the SCCM application as required (patches, hotfixes, service packs). Intune / SCCM Infrastructure Support and Trouble Management: Respond to, analyze, resolve, and close Problem support tasks resulting from customer contact with the help desk and application monitoring. (Level 1 support) Respond to, analyze, resolve, and close Work Request support tasks resulting from customer requests to the help desk. (Level 1 Support) Execute disaster recovery procedures for SCCM Primary, Secondary Servers, including Distribution Points & SQL Server. Identify appropriate corrective action. (CLCA) Provide 2nd/3rd level support for SCCM clients. Intune / SCCM Device/Profile Management Create Configuration Profiles Create Compliance Policies Device Life Cycle Enroll the mobile devices (iOS, macOS, Windows 10, and Android) Retire and Wipe Devices Device Provisioning. Set ESP and other profiles for Windows Autopilot. Company portal Branding Windows Hello for Business Intune / SCCM Software Distribution: Intune Application Creation and Deployment/Assignment Upload and Configuring LOB applications (Windows, macOS, iOS/iPad OS, and Android) Convert packaged application to Intune compatible file and upload it as Win32 app. Upload and Configuring Store applications (Windows, Apple, and Google) Deploy LOB / Store applications to a group of users (AAD)/computers/mobile devices (Windows, macOS, iOS/iPadOS, and Android) Monitor application deployment status. Group/s Management for deployment/s. Create SCCM packages (for English & non-English clients). Translate user-readable files (e.g., MoreInfo, pop-up windows) * Distribute Intune / SCCM packages to clients in all regions. Administer software metering. Distribute licensed software to individual clients. Add/Remove Packages and modify description of package that is displayed on the SDC / Company Portal. Provide 2nd-level support for software distribution problems. Intune / SCCM Reporting: Provide hardware & software inventory reports (~100 per month). Provide software usage reports (software metering). Administer Web Reporting site (add custom reports) Customize hardware Inventory as per clients requirements (Update SMS_DEF.MOF and Configuration.MOF PowerBI reports Intune / SCCM Installation Organizing/Coordination: Coordinate administrative project activities, including scheduling, tracking, reporting, and change management, that impact components of the infrastructure. Complete metrics/utilization reporting on designated operational review cycles Intune / SCCM Technical Communications and Consulting: Present verbal and written technical information to technical and non-technical audiences. Act as liaison or point of contact with customers, third parties, and internal organizations on technical issues. Intune / SCCM Patching for managed workstations and servers: Manage patches for all workstations & non-ITS servers. Update and perform cleanup in WSUS on a regular basis. Approve and package security updates deemed necessary by security. Test and deploy updates to workstations and servers on an approved roll out schedule. BASIC QUALIFICATIONS: BS or associate degree/Technical Certification or equivalent job experience required Minimum of 3 (Gr 9), 5 (Gr 10), 7 (Gr 11) years experience with Windows 10 and Windows 11 workstation management Minimum of 3 (Gr 9), 5 (Gr 10), 7 (Gr 11) years of experience with Windows endpoint management utilizing industry standard tools Minimum of 3 (Gr 9), 5 (Gr 10), 7 (Gr 11) years of experience using custom Windows Package creation and distribution Minimum of 3 (Gr 9), 5 (Gr 10), 7 (Gr 11) years of experience in Windows interoperability with AD, LDAP and Kerberos experience. Minimum of 3 (Gr 9), 5 (Gr 10), 7 (Gr 11) years of experience supporting client and server environments, printing/firewall/routing technologies and industry standard networking technologies: (LAN/WAN, SMTP, VPN, DNS, DHCP) PREFERRED QUALIFICATIONS: Experience managing Mac and Mac OS workstations Experience with Beyond Trust Experience with Crowdstrike Security Software Experience with Azure Cloud Virtual Machine Experience with scripting in PowerShell or compatible language. Experience of working in an international / large enterprise environment. ",

We are seeking a highly skilled and motivated AI/ML Application Security Analyst with expertise in MLSecOps and large language models (LLMs) to join our clients team. The ideal candidate will possess a deep understanding of AI/ML technologies, security best practices, and the unique challenges associated with LLMs. This role involves securing AI/ML applications and systems throughout their lifecycle, from development to deployment, ensuring the integrity, confidentiality, and availability of data and models. Key Responsibilities: Conduct security assessments and audits of AI/ML applications, including LLMs, to identify vulnerabilities and risks. Develop and implement security measures and protocols tailored for AI/ML systems and LLMs, including secure coding practices, data protection, and model integrity. Monitor AI/ML applications for security breaches, perform incident response, and implement remediation strategies. Collaborate with data scientists, machine learning engineers, and IT teams to integrate security into the AI/ML development and deployment lifecycle (MLSecOps). Stay abreast of the latest security threats, vulnerabilities, and advancements in AI/ML security, with a focus on LLMs. Create and maintain comprehensive documentation for security policies, procedures, and incident reports. Provide security training and awareness programs for AI/ML development teams to promote best practices. Evaluate third-party AI/ML solutions and services for security compliance and risk management. Implement adversarial testing and robustness evaluation to defend against attacks on AI/ML models, particularly LLMs. Required Qualifications: Bachelors degree in Computer Science, Information Security, Data Science, or a related field. Proven experience in application security with a focus on AI/ML systems, MLSecOps practices, and large language models. In-depth knowledge of AI/ML frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn) and LLM platforms. Familiarity with secure coding practices, vulnerability management, and threat modeling. Strong understanding of data protection and privacy regulations (e.g., GDPR, CCPA). Hands-on experience with security tools and technologies (e.g., SIEM, IDS/IPS, encryption, authentication mechanisms). Excellent analytical and problem-solving skills, with a keen attention to detail. Strong communication skills and ability to work collaboratively in a cross-functional team environment. Preferred Qualifications: Masters degree in a relevant field. Industry certifications such as CISSP, CEH, OSCP, or specific AI/ML certifications. Experience with cloud security, particularly in AWS, Azure, or Google Cloud environments. Knowledge of adversarial machine learning, model robustness, and techniques to defend against such threats. Familiarity with MLOps practices and secure deployment methods for AI/ML models. Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes). Specific experience with securing LLMs and understanding of their unique security challenges. ",

Job Title: IT Desktop Support Technician Job Type & Location: Hybrid (Occasional onsite and remote work) || Gurugram, Haryana, India || 40 Hrs/Week (Monday to Friday) Job Requirements: Technical Minimum 2 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites. Ability to lift / move computer equipment weighing up to 50 lbs. Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred). Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP. Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under Smart Hands capability. Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling. Experienced in repeat call analysis and developing preventive actions Experienced in Problem management Excellent written and oral communications skills with clients and management as well as people skills. Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with sense of urgency Preferably with an Associate Degree in Electronics and CompTIA A+ Certification. May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client) Experience of ticketing tools (ServiceNow / Remedy etc.), _ Non-Technical _ Good Customer management skill, Good in oral and written communication Able to interact and work with customers at different levels. Driven and result oriented. Passionate about the work Ability to work independently or as part of a team Ability to complete tasks effectively with minimal supervision Must be available to work flexible work schedules ",

Position: IT Desktop Support Engineer Location: 5 days/week On-Site in 55 Water St NYC Long term contract Job Purpose: The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits. Operation Roles and Responsibilities Basic experience in IT industry Good client management & communication skills Good Understanding of ITIL concept & Service Now Computer OS/Peripherals troubleshooting. Asset/Inventory Management Ensure tickets are updated on time and adhere to required SLA. Handling different PC operating systems (Windows 7, 10) Handling end users incidents and IMAC requests using Service NOW ticketing tool Performing Hardware/Software installation (understanding of deployment tools like SCCM) End-user support Break fix & Service Requests Desktop/ Laptop/Network Printers Management. Basic AV support for conference room& internal events using MTR (Microsoft Teams Room) Image Deployment using SCCM & Auto Pilot VDI technologies Citrix Xendesktop, Azure cloud PC. Laptop AV/endpoint security Management for Mcafee, Cortex XDR. User Data Management (OneDrive, Office 365) Refresh of old asset from windows 7 to windows 10. MTR Video conference support for meeting room and events. Vendor coordination for hardware/spare replacement Incident Management, service Request management, asset Management Support Queue Management to avoid and SLA misses Ability to work independently and in a team environment. Ability to communicate well with internal and external contacts. Provide strong customer service for internal IT teams as well as Business Partners. Work closely with the Server and Networking teams. Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database. Experience supporting mobile devices; including configuration and troubleshooting of, iPhone, iPad Android devices. Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to vendors in accordance with Help Desk escalation processes. Maintain overall ownership of users issue & service ensuring that they receive resolution within a reasonable timeframe. Responsible for successful deployment and upgrades of laptops & workstations. Ability to work independently and in a team environment. ",

Position: IT Desktop Support Engineer Location: On-site 5 days/week in Mumbai Full-time contract 8 hours/day and 40 hours/week Experience as an IT Desktop Support Engineer providing hardware software troubleshooting. Eexperience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites. Ability to lift / move computer equipment weighing up to 50Lbs. Skilled in desk side support and PC break/fix including basic administration of Windows O/S. Experience with Anti-spyware and Anti-virus software. ",

Role: Mechanical Engineering Lead Position Type: Full-Time Contract (40hrs/week) Contract Duration: Long Term Work Schedule: 8 hours/day (Mon-Fri) Location: 100 % Onsite - Bangalore, Karnataka, India In this role, you will be working with platform engineering team (Mechanical & Thermal), Hardware Engineers & manufacturing Engineers. What Youll Do: The mechanical & thermal team is an integrated part of HW organization, responsible for varieties of complex electro-mechanical designs, which includes but are not limited to central office networking products (product ranges from 1RU to 40RU sizes), outdoor mobility equipment, high performance thermal solutions and complex PCB assemblies. The job involves reviewing of electro-mechanical packaging designs from a DFX & user-interface point of view. We are looking for outstanding mechanical engineer with a very keen eye for details and strong hold on quality principles. You will be responsible for ensuring Quality of each design that is delivered by the team. Who You Are: Hands on mechanical design experience in electro-mechanical packaging of standalone and rack mount chassis/ systems used in telecom industries using Pro/e or CREO, Chassis concept/architecture, establishing optimized printed circuit board (PCB) size(s) and outline, developing sheet-metal enclosures to meet intended performance and cost targets, power shelf and power distribution design You should have a proven record on enabling process improvements and quality matrix for an industry that works of dynamic design parameters. Good command on tolerance analysis, structural analysis and DFX concepts. Thermal simulation & validation experience would be an added advantage. Strong understanding of manufacturing limitations and workarounds to enable most cost and time effective solutions. Knowledge on corrosion resistance and best practices related to assembly and combination of dissimilar metals. Experience: 12+ years of hands-on design experience with BE or MTech in Mechanical Engineering. ",

Desktop Imaging (L3) Hybrid role : Resource will need to come onsite whenever a specific project requirement arises (occasionally) Location: UNIT-VI, 602/03, ELCOT SEZ, Sholinganallur, Chennai 600 119, India Job Description: Strong experience in Imaging solutions using MDT & SCCM Experience in building Bare metal, in-place upgrade and feature update OSD task sequence Creating driver packages and adding them Task sequences as well as Boot WIM Experience with ADK and replacing boot images and integrating drivers Good Experience on Task Sequences & scripting (PowerShell) Experience with Task sequence variables & HTA front end Stong understanding of Answer files and working experience with XML files In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues, Windows OS, Modern Device management solution - CMG, CDP, Expertise in SCCM packaging, network inventory, boundaries, installer and network designing, Windows Installation/Upgrade (Task sequence, feature update) In deploying, building, troubleshooting, and managing Bit locker encryption tasks on Windows devices using task sequence and scripts In using Microsoft BitLocker Administration and Monitoring (MBAM), Scripting languages like VB, Power Shell, SQL queries In supporting Windows endpoint (7, 8 and 10), Windows Server (2012, 2016,2019) Extensive knowledge on log file tracking and troubleshooting Experience in Image capture and rebuild for Bare metal devices Experience in building VHD for VDI environments and using Citrix and Script optimizer Troubleshoot Driver related sys file or other bluescreen errors while imaging or testing Experience in UDI wizard Roles: Day to day administration of imaging environment provide engineering innovative solutions to imaging needs Take part in desktop application management and deployment Ability to interface with customer technical teams and percolate it down to the technical delivery teams. Providing technical guidance to SCCM team and customer on imaging challenges Provide Tier 3 support and generate report using Excel Creating and updating technical documentation SOPs as required Team-oriented and able to operate with minimal supervision Proven analytical and problem-solving skills Up-to-date technical knowledge by attending educational workshops, reviewing publications ",

Role: Salesforce CPQ Technical Lead Position Type: Full-Time Contract (40hrs/week) Contract Duration: Long Term (Possibility of Contract-to-Hire) Work Hours: Overlap IST and UK Hours Work Schedule: 8 hours/day (Mon-Fri) Location: Hybrid - Bangalore, India (2x days onsite) About The Role Were looking for a Salesforce CPQ Technical Lead to help shape and deliver scalable, user-friendly quoting and pricing solutions that support our global sales operations. In this role, youll lead the design, development, and optimization of Salesforce CPQ across the organization, working closely with cross-functional teams including Sales, Finance, Product, and IT. This is a high-impact position where your technical leadership will directly contribute to improving sales efficiency, accuracy, and customer experience. We welcome candidates from all backgrounds and experiences who are passionate about technology, collaboration, and continuous learning. Responsibilities: Lead the full lifecycle of Salesforce CPQ implementation: design, development, configuration, and optimization. Architect scalable CPQ solutions including product catalog setup, pricing rules, discounting, bundling, and quote models. Implement advanced pricing logic using Quote Calculation Plugin (QCP). Integrate CPQ with other Salesforce clouds (Sales, Service, Marketing) and external systems using APIs and middleware. Translate business requirements into clear technical specifications and system architecture. Design and maintain CI/CD pipelines using tools like Copado and Jenkins. Mentor team members through code reviews and technical guidance. Collaborate with Sales, Finance, and Product teams to align CPQ solutions with strategic goals. Troubleshoot and resolve CPQ-related issues to ensure system reliability and performance. Maintain clear and accessible technical documentation. Stay current with Salesforce releases, CPQ updates, and industry best practices. Ensure data integrity using sharing rules, validation logic, and data loader tools. Develop and maintain Apex classes, triggers, Lightning Components (Aura LWC), and Visualforce pages. Support Agile, Scrum, or hybrid development methodologies. Participate in user acceptance testing (UAT) and production deployments. Identify and address performance bottlenecks and optimization opportunities. Assist with release planning, environment management, and regression testing. Refactor legacy code and drive quality improvements. Promote secure coding practices and compliance with IT and security policies. Requirements: Experience with Salesforce development (typically 5+ years), including hands-on work with Salesforce CPQ. Proven ability to architect and deliver enterprise-grade CPQ solutions. Strong understanding of pricing models, discount strategies, and product configuration logic. Proficiency in Apex, Lightning Web Components (LWC), Aura, SOQL, SOSL, and Salesforce metadata. Experience with CPQ Quote APIs, QCP, and custom business logic. Familiarity with data modeling, migration, and integration across Salesforce and third-party systems. Hands-on experience with CI/CD and DevOps tools (e.g., Copado, Jenkins, Selenium). Understanding of software development methodologies (Agile, Scrum, Waterfall). Ability to conduct code reviews and promote technical excellence. Strong communication and collaboration skills for working with diverse teams. Experience mentoring or leading developers in a team setting. Familiarity with other CRM platforms (e.g., Siebel) is a plus. Strong analytical and problem-solving skills. Salesforce Certifications Good to have: CPQ Specialist (required) Platform Developer I (required) Platform Developer II, Advanced Administrator, or Application Architect (preferred) Experience with multi-org and multi-currency Salesforce CPQ implementations. Knowledge of Quote Model APIs and Cancel Replace Package. Experience in regulated environments (e.g., financial services, healthcare) is a plus. ",

Role: Salesforce CPQ Technical Lead Position Type: Full-Time Contract (40hrs/week) Contract Duration: Long Term (Possibility of Contract-to-Hire) Work Hours: Overlap IST and UK Hours Work Schedule: 8 hours/day (Mon-Fri) Location: Hybrid - Bangalore, India (2x days onsite) About The Role: Were looking for a Salesforce CPQ Technical Lead to help shape and deliver scalable, user-friendly quoting and pricing solutions that support our global sales operations. In this role, youll lead the design, development, and optimization of Salesforce CPQ across the organization, working closely with cross-functional teams including Sales, Finance, Product, and IT. This is a high-impact position where your technical leadership will directly contribute to improving sales efficiency, accuracy, and customer experience. We welcome candidates from all backgrounds and experiences who are passionate about technology, collaboration, and continuous learning. Responsibilities Lead the end-to-end implementation of Salesforce CPQ, including design, configuration, and deployment. Collaborate with stakeholders to understand business needs and translate them into scalable technical solutions. Configure CPQ features such as: Product bundles (static and dynamic), Price rules, discount schedules, and pricing methods, Guided selling and approval workflows Design quoting processes for renewals, amendments, cancellations, and auto-renewals. Develop custom solutions using Apex, Lightning Web Components (LWC), and platform automation tools (Flows, Process Builder). Integrate Salesforce CPQ with ERP, billing, and order management systems using APIs. Lead code reviews, enforce best practices, and mentor team members. Monitor system performance and implement improvements. Support Agile or Waterfall delivery models, including sprint planning and CI/CD deployments. Stay current with Salesforce releases and CPQ innovations, and share knowledge with the team. Requirements: 8+ yrs of experience Experience with Salesforce CPQ Platform . Hands-on experience configuring CPQ features and building custom solutions. Expertise in data modeling, data manipulation, optimization, and scalable architecture Deep hands-on knowledge of Salesforce CPQ, including advanced configuration and pricing logic Deep understanding of quoting processes such as amendments, renewals, cancellations, and QCP-based custom logic Skilled in Apex programming, LWC, Aura components, and declarative tools Proficient in Salesforce configuration: validation rules, workflows, sharing rules, and permission sets Solid experience integrating Salesforce with third-party systems via REST/SOAP APIs Familiarity with DevOps and CI/CD tools such as Copado, Jenkins, GitHub, Bitbucket Strong communication and collaboration skills, with the ability to work across teams and time zones. Experience leading technical discussions, gathering requirements, and delivering solutions in enterprise environments. Familiarity with Agile or Waterfall methodologies and managing multiple priorities. Ability to mentor others and foster an inclusive, supportive team culture. Required Salesforce Certifications Salesforce Certified Platform Developer I Salesforce Certified Administrator Salesforce Certified CPQ Specialist Preferred Certifications Salesforce Certified Platform Developer II Salesforce Certified Sales Cloud Consultant ",

Role: SEO Content Marketing Manager Position Type: Full-Time Contract (40hrs/week) Contract Duration: Direct Hire (FTE) Work Schedule: 8 hours/day (Mon-Fri) Location: Hybrid - Bengaluru, Karnataka, India What you'll do: Our Client is seeking a SEO Content Marketing Manager to support global content marketing. This individual will play a key role in growing the SEO program at client, leading the strategy in their respective area in close partnership with the Global SEO Lead. The scope includes leading the international content roadmap for article and video content, promotion and distribution, building repeatable processes, optimizing existing content, and performance reporting. To provide tailored SEO strategy for each geo, this individual will lead the coordination of global and local content strategy in partnership with German, French, Japanese, Italian, and Spanish resources. They will lead the development of systems to operate efficiently across regions. While this individual must be well-versed in all aspects of SEO, their role will have a small emphasis on technical SEO and link building. The individuals will have the opportunity to work closely with cross-functional partners, including Growth Marketing, Product Marketing, Content Marketing, Engineering, Product, and Data Science at the company. Responsibilities Content operations (articles and videos): lead the day-to-day operations with quality and scale. This includes leading the execution of international content roadmaps. Content optimization: optimize existing pieces of content to improve performance. Content promotion and distribution: develop on-going, and repeatable strategies to promote and distribute content to increase performance. Performance reporting: analyze and report on KPIs to track progress and identify opportunities for further enhancement. Top Requirements Minimum requirements: 4 years of experience creating and executing SEO strategy. Ability to create a compelling content marketing roadmap meeting program growth targets and GTM business objectives. This spans from identifying strategic customer pain points to conducting keyword research, delivering content briefs to copy writers, and seeing-through to the delivery of the final product. Well-versed in SEO content production best practices, roadmap creation, topic selection, brand messaging, and voice/tone guidelines. High attention to detail, ensuring precision and accuracy in all tasks while maintaining consistent quality in work output. Strong international SEO skills, including ability to develop coordinated global and local content and hreflang tags. Proficient in content management system (CMS) infrastructure as it pertains to content marketing, with 3 years of direct experience. Ability to understand the connection between user-experience and CMS, and apply this to deliver positive content marketing outcomes. Intermediate technical SEO skills with the ability to identify opportunities and interface directly with software engineers. Strong experience creating performance reporting and measuring success, with emphasis on content marketing reporting. Ability to work extensively in Google Drive apps (Docs, Sheets, Slides), Excel, Looker, Tableau, Google Analytics and other reporting software. Experience managing stakeholders, with the ability to handle multiple work streams and requests from a variety of stakeholders, balancing each of them to deliver on the true north objectives of the program and business. Excellent presentation and communication skills (written and verbal) to effectively execute strategies and share with stakeholders. Strong experience using a variety of SEO tools, including Google Search Console, Google Keyword Planner, SEMRush, ScreamingFrog, YouTube Studio, vidIQ etc. Motivated self-starter, demonstrating the ability to take initiative, problem-solve independently, and carry out tasks with minimal supervision. Proficient in professional English literacy. ",

Role: SEO Marketing Manager Docs Position Type: Full-Time Contract (40hrs/week) Contract Duration: Direct Hire (FTE) Work Schedule: 8 hours/day (Mon-Fri) Location: Hybrid - Bengaluru, Karnataka, India What you'll do: Our Client is seeking an SEO to lead the SEO strategy for Company's Docs, in close partnership with the Global SEO Lead. This individual will play a key role in growing the SEO channel by developing and executing efforts to increase company's revenue and visibility. The scope includes on-site optimization, content development, international SEO, and technical SEO. While the ideal candidate is well-versed in all SEO disciplines, sensibilities around user-experience, design, engineering, copywriting, data, product management, and marketing are also required. In this role, you will work closely with cross-functional partners, including Growth Marketing, Product Marketing, Content Marketing, Engineering, Developer Relations, Design, Product, and Analytics. Responsibilities On-site optimization: enhance the website's content and structure to improve search engine rankings and user experience. International SEO: develop strategies to optimize the website for multiple countries and languages, driving global visibility and engagement. Technical SEO: address backend improvements to ensure the website is compatible and optimized for search engine technologies and LLM agents. Roadmap development: develop strategic plans outlining key SEO initiatives and timelines to achieve short-term and long-term objectives. Performance reporting: analyze and report on KPIs to track progress and identify opportunities for further enhancement. Top Requirements Minimum requirements: 4 years of experience crafting and executing SEO strategies. Motivated self-starter with high attention to detail, strong follow-through, and the ability to problem-solve independently and carry out tasks with minimal supervision. Tech savvy and cognizant of developments in technology/fintech. Deep expertise in researching and interpreting search queries for developer audiences. Basic experience with HTML, CSS, and other web programming acumens. Deep expertise in all disciplines of SEO, including technical, on-site, and off-site SEO. Ability to develop and prioritize content roadmaps to build net new pages that drive incremental business performance. Data-driven, and results-oriented leader that's proficient in B2B and SEO performance data. Proven track record of building scalable systems to successfully execute SEO plans. Deep expertise in IA and site architecture. Ability to develop exhaustive creative briefs for cross-functional execution. Excellent communication, presentation, and soft skills (written and verbal) to effectively evangelize and educate on SEO internally. Strong cross-functional collaborator with the ability to build relationships and simplify complex topics for partners. Must possess intermediate sensibilities in user-experience, design, engineering, copywriting, conversion rate optimization, data, product management, and marketing Ability to develop and prioritize roadmaps that successfully deliver on business objectives. Excellent international SEO skills. Strong experience creating performance reporting and measuring success. Ability to work extensively in Google Drive apps (Docs, Sheets, Slides), Excel, Looker, Tableau, Google Analytics and other reporting software. Experience managing stakeholders, with the ability to handle multiple work streams and requests from a variety of stakeholders, balancing each of them to deliver on the true north objectives of the channel and business. Strong experience using a variety of SEO tools, including Google Search Console, Google Keyword Planner, SEMRush, and ScreamingFrog. Proficient in professional English literacy. Additional Qualifications Experience crafting SEO strategies to acquire technical users (i.e. engineers) and/or partnering closely with Developer Marketing or Developer Relations is highly preferred. In-house, enterprise SEO experience is highly preferred. Intermediate software engineering background. Experience in the following industries: payments, fintech, billing, accounting, tax, startups, enterprise business, and platforms. Experience optimizing YouTube video content for search. Multilingual literacy in German, French, Japanese, Italian, and/or Spanish. Experience with localization / translation. B2B experience. SQL experience and ability to gather data. Experience with telemetry and web analytics. Bachelor's degree or 4 years relevant experience. ",

Role: SEO Marketing Manager Position Type: Full-Time Contract (40hrs/week) Contract Duration: Direct Hire (FTE) Work Schedule: 8 hours/day (Mon-Fri) Location: Hybrid - Bengaluru, Karnataka, India What you'll do: Our Client is seeking a SEO Marketing Manager to support international SEO and program operations. This individual will play a key role in growing the SEO program at the company, developing and executing SEO strategies to grow the channel in close partnership with the Global SEO Lead. The scope includes leading a cohesive strategy across international markets and managing program operations. To provide tailored SEO strategy for each geo, this individual will help coordinate global and local strategy in partnership with German, French, Japanese, Italian, and Spanish resources. They will lead the development of systems to operate efficiently across regions. While a portion of this role will support international SEO, you'll have the opportunity to contribute to technical SEO and off-site SEO plans as well. You will have the opportunity to work closely with a diverse range of cross-functional partners, including Growth Marketing, Product Marketing, Content Marketing, Engineering, Product, and Localization at the company. Responsibilities: International SEO: develop and implement strategies to optimize global search visibility and performance, including adherence to regional search engine guidelines, and coordinating with international teams to tailor SEO initiatives for different markets. Operations: improve the efficiency and effectiveness of the SEO channel by enabling tooling, codifying systems, and process management. This role will also support procurement and admin related activities. Performance reporting: analyze and report on KPIs to track progress and identify opportunities for further enhancement. Top Requirements Minimum requirements: 5 years of experience creating and executing SEO strategy. Ability to create a compelling content marketing roadmap meeting program growth targets and GTM business objectives. This spans from identifying strategic customer pain points to conducting keyword research, delivering content briefs to copy writers, and seeing-through to the delivery of the final product. Proficient in international SEO and localization, including ability to develop coordinated global and local content and hreflang tags. High attention to detail, ensuring precision and accuracy in all tasks while maintaining consistent quality in work output. Proficient in content management system (CMS) infrastructure as it pertains to content marketing, with 3 years of direct experience. Ability to understand the connection between user-experience and CMS, and apply this to deliver positive content marketing outcomes. Strong technical SEO skills with the ability to identify opportunities and interface directly with software engineers. Strong experience creating performance reporting and measuring success, with emphasis on content marketing reporting. Ability to work extensively in Google Drive apps (Docs, Sheets, Slides), Excel, Looker, Tableau, Google Analytics and other reporting software. Experience managing stakeholders, with the ability to handle multiple work streams and requests from a variety of stakeholders, balancing each of them to deliver on the true north objectives of the program and business. Excellent presentation and communication skills (written and verbal) to effectively execute strategies and share with stakeholders. Strong experience using a variety of SEO tools, including Google Search Console, Google Keyword Planner, SEMRush, ScreamingFrog, YouTube Studio, vidIQ etc. Motivated self-starter, demonstrating the ability to take initiative, problem-solve independently, and carry out tasks with minimal supervision. Proficient in professional English literacy. Additional Qualifications: Strong understanding of the role and value of content for business metrics and users. Ability to demonstrate the ROI of content, including influenced attribution; media mixed modeling and incrementality testing experience is highly preferred. In-house enterprise SEO experience is highly preferred. Experience working in the following industries: payments, fintech, billing, accounting, tax, startups, enterprise business, and platforms. Experience with B2B SEO strategy. Content marketing experience beyond text-based and video content, including interactive content, visual assets, audio content, webinars, and user-generated content (UGC). Multilingual literacy in German, French, Japanese, Italian, and/or Spanish. Experience with localization / translation. Experience with the Contentful CMS. Experience with web UX and design. SQL experience and ability to gather data. Experience working with telemetry and web analytics instrumentation. Bachelor's degree or 4 years relevant experience. ",