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Site Supervisor

0 - 2 years

3 - 4 Lacs

Hyderabad Ahmedabad Chennai

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Operations Management Customer Service Team Supervision F&B Service management Vendor Management SLA Compliance

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Site Supervisor: To assist Manager - Operations on day-to-day operations by following our Standard Operating Process. The Site Supervisor role is a high intensity, high responsibility and hands on role. The role requires an individual to be highly involved in the day-to-day operations and be able to track and follow up on service levels. Key deliverables. Maintain healthy relationship with client/employees. Vendor relationship & on-the-go training. Managing and minimizing process and system deviations. Managing delivery SLAs and maximizing customer satisfaction. Engaging vendors & maximizing their business involvement. Roles & Responsibilities: Ensuring friendly, efficient and professional food & beverage service is provided to all employees of clients. Familiarize yourself with events to ensure employee requests and needs are met. Supervise team members of the vendor partners to ensure smooth daily operations. Actively resolve complaints and challenges presented by the employees. Conducting vendor partners training and ensuring all their staff are competent in-service procedures. Impeccable grooming and personal presentation. Ability to maintain high and consistent standards. Prerequisites: The ideal candidate should possess the following qualities: Bachelors degree or equivalent. Food-Tech experience preferred. Hotel Management. Local language is mandatory.

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