Site Manager

Job Description

Job Description: Expertise in all areas of banking including ATM, POS,& Digital Banking Transaction Reconciliation, Settlement & Dispute Management for all networks and channels. Manage the delivery of the Daily Recon & Settlements tallying NPCI RAW / Switch /CBS files and posting the entries in respective GL’s for cycles wise entries and reversing the funds for failed transfer towards customers / BC’s / Nodal accounts. Excellence in monitoring process, flagging issues, training the team, directing measurement framework to smoothen the process. Handling & Solving Charge Back, Pre-Arbitration, Arbitration, Nodal & Banking Ombudsman cases. Understanding the changes required in existing process functions for recon, test the changes and ensure their implementation without any changes. Communicate and co-ordinate effectively with Internal Departments / Regional Teams for resolving Customer queries and Complaints. Coordinating with central team for dispute transactions related queries and resolving. Skills Required: Meticulous approach to ensure accuracy in financial statements and records. Computer, MS Excel proficiency is must. Effective verbal and written communication. Educational Qualification: MBA Project Management: Posted on: July 30, 2024 Experience Level: Experienced Contract Type: Permanent Department: Reconciliation Project