Site Director

Position Title:

Reports To:

Location:

Role

Ensuring smooth operations at assigned site

Key Responsibilities

Food Operations

Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client

Initiate development of new menus, upgrade old menus and special event menus

Develop new ideas for promotions, festivals and other special events

Ensure that safety and hygiene policy is strictly followed at site

Carry out operational audits to check for confirmation to laid down processes and policies

Organic Growth and Profitability

Sustain and build the profitability of site through timely analysis of reports and provide solutions to counter any discrepancies

Apprise the management of any serious reversal or threat to the operations on time

Meet the sales and profit targets of site

Debtors Management

Ensure that the data required for the raising of invoices is sent to the accounts department on time

Strictly enforce timely collection of the invoiced amounts from the client as per the agreed terms and conditions

Keep track of invoice in site

Manpower Management and Training

Promote a healthy and teamwork oriented atmosphere in site

Prepare a manpower budget as per the growth in the operations

Identify the training needs of his team and assist in the development of modules to address the same

Ensure that site is at their optimum staff strength

Ensure that all the HR processes and staff welfare activities are implemented and carried out in site

Communication and Client Retention

Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same

Ensure that the branding policy is rolled out and followed as per the specifications

Ensure 100% client retention

Timely addressal of all issues with pertaining to the client and the operations

Cost Management

Coordinate with the Purchase department to understand and forecast the cost trends and revisions

Develop suitable operational strategies to address increase in costs

Analyze the operational cost centers and provide solutions to increase the efficiencies in site

Legal Compliances

Co-ordinate with the HR, SEQ and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained at site

Systems Implementation and Process Management

Ensure that all the systems and processes are implemented and followed as per the company policy

Responsible for following up on the effectiveness of each process and provide details on alterations to be made to the same

Safety, Environment & Quality (SEQ)

Co-ordinate with the SEQ team to implement the policy and process

Ensure that all incidents pertaining to SEQ are reported to the concerned teams on time

Timely communication of all possible on site SEQ hazards to the concerned department

Contract Renegotiation and Rate Renewal

Responsible for the timely renegotiation of the existing contracts along with rate renewals

Ensure that all the sites in the state are operating with valid and up-to-date agreements

Qualifications:

• Graduate under 10+2+3 scheme
• 12 years + experience in managing food, housekeeping and engineering experience