Showroom Sales Officer- Stanley Lifestyles

Job Title: Sales Officer

Company:

About the Company

Stanley Lifestyles Limited is India’s leading premium and luxury furniture and lifestyle brand, renowned for its world-class craftsmanship, European design sensibilities, and commitment to redefining luxury living. With a legacy since 1996, Stanley continues to expand its retail presence across India through exclusive studios and experience centers.

Saina Lifestyles Limited represents Stanley Lifestyles in Kerala, managing its retail operations and customer experience with a focus on excellence, personalized service, and premium brand positioning.

Position Overview

The Sales Officer will be responsible for driving showroom sales, providing exceptional customer experience, and achieving revenue targets for the Stanley Studio in Aluva. The role demands a strong flair for consultative selling, an eye for design, and the ability to engage with premium clientele in a sophisticated retail environment.

Key Responsibilities

1. Sales & Business Development

• Achieve monthly and quarterly showroom sales targets.
• Handle walk-in customers with professionalism, product knowledge, and brand-oriented communication.
• Conduct detailed product presentations highlighting design, quality, and lifestyle value.
• Build and maintain relationships with architects, interior designers, and walk-in clients to drive business.
• Proactively generate leads through referrals, client follow-ups, and events.

2. Customer Relationship Management

• Ensure superior customer service and satisfaction through personalized interactions.
• Manage the complete sales cycle—from enquiry to closure and post-sale follow-up.
• Maintain client database and follow-up on potential opportunities.
• Handle client queries and coordinate with back-end teams for order fulfilment and delivery.

3. Visual Merchandising & Showroom Operations

• Ensure product displays, showroom hygiene, and layout adhere to brand standards.
• Coordinate with the visual merchandising team for product placement and new arrivals.
• Monitor inventory levels and coordinate with the operations team for stock replenishment.

4. Reporting & Coordination

• Submit daily and weekly sales reports to the Showroom Manager.
• Work closely with the design, logistics, and installation teams for seamless customer experience.
• Participate in periodic training sessions to enhance product and brand knowledge.

Desired Candidate Profile

• Education:

  Graduate / Post Graduate in Business Administration, Marketing, or related discipline.

• Experience:

  3–8 years of experience in premium retail sales (furniture, interior design, luxury home dcor, real estate, or automobile industries preferred).

• Skills Required:

• Strong interpersonal and communication skills
• Consultative selling ability
• Excellent grooming and presentation standards
• Proficiency in CRM tools & MS Office
• Passion for design, interiors, and luxury lifestyle products

Key Competencies

• Customer Centricity
• Result Orientation
• Team Collaboration
• Brand Alignment & Professional Conduct
• Negotiation & Relationship Building

Remuneration

• Competitive salary package based on experience and profile.
• Attractive incentives based on performance.

Reporting To: Showroom Manager / Retail Head