Shift Manager

As a Shift Manager at Crazy Coffee Pvt. Ltd., your primary responsibility will be to oversee the day-to-day operations during your assigned shifts. You will play a crucial role in ensuring team productivity, maintaining store standards, and delivering exceptional customer service. Your key responsibilities will include managing and supervising the team, ensuring timely opening and closing of the outlet as per standard operating procedures, assigning duties to team members, monitoring their performance, handling customer queries and feedback professionally, and maintaining cleanliness, hygiene, and safety standards in the store. Additionally, you will be responsible for overseeing inventory levels, ensuring timely preparation and service of orders, training new team members, and submitting end-of-shift reports to the Store Manager/Area Manager. To be successful in this role, you should have a minimum qualification of 12th Pass (Graduation preferred) and a minimum of 2-4 years of experience in the F&B/Retail industry. You must possess leadership qualities, team management skills, good communication, and customer service abilities, as well as a basic knowledge of inventory, billing, and shift handovers. Punctuality, responsibility, attention to detail, flexibility with shifts, weekends, and holiday working are essential traits for this position. In return, Crazy Coffee Pvt. Ltd. offers growth opportunities within the company, incentives based on performance, training support, career development, and staff discounts. If you meet the requirements and are interested in joining our team, please email your resume to hr.crazycoffee@gmail.com. This is a full-time position with day and night shift availability in Jaipur city, Rajasthan. Preferred language proficiency in Hindi and experience in food costing and shift management would be an added advantage. We look forward to welcoming you to our team!,