Shift Incharge

We are hiring a SHIFT INCHARGE

• Absolute clarity on work expectations and number based appraisal system.
• Company is growing 10X in next 4 years, so a superb growth opportunity for people contributing towards growth of company.
• Stable company with clear laid down procedures, and a great track record of growth.
• Pan India operations so scope of moving across India to gain multiple experience in various geographies.
• Job Security with cash rich , well funded company listed on NSE with market cap of 600 Crores.
• Professional work culture and learning environment, where the only pressure is of upgrading your skillset and growing along with organization.

Key Responsibilities:

• Supervise daily First Mile warehouse operations during allocated shift.
• Ensure smooth handling of inbound, sorting, QC, packaging, and dispatch as per SOP.
• Manage ground-level staff and resources to achieve shift targets efficiently.
• Maintain shift-wise productivity and track performance of team members.
• Ensure adherence to TAT, SLAs, and client-specific operational requirements.
• Resolve on-ground challenges and escalate key issues for timely resolution.
• Ensure cleanliness, safety, and discipline within the warehouse during shift hours.
• Coordinate with internal teams and client representatives to meet real-time operational needs.

Requirements:

• 2-5 years of experience in warehouse operations, preferably with e-commerce clients.
• Prior experience working under 3PL model with structured SOPs.
• Should have handled shift operations in medium to high throughput environments.
• Good team handling capability and comfort in working with contractual manpower.
• Strong understanding of floor processes like sorting, scanning, labeling, and dispatch.
• Comfortable using system tools such as WMS or handheld devices (scanners, apps, etc.).
• Process-oriented approach with attention to detail and execution discipline.
• Flexible with shift timings and working hours as per operational requirements.