Shift In-charge / Captain

Job Description

We are seeking a dedicated Shift In-charge/Captain to lead our service team. Responsibilities: Greeting and Seating Guests: Welcoming guests promptly and ensuring they are seated efficiently. Taking Orders: Receiving and processing guest orders accurately and efficiently. Handling Customer Complaints: Addressing and resolving guest concerns promptly and professionally. Ensuring Satisfaction: Checking with guests regularly to ensure they are satisfied with their meals and service. Special Requests: Communicating dietary needs, allergies, and other special requests to the kitchen. Table Setting: Ensuring tables are set correctly according to service standards. Supervising Servers: Guiding and supervising servers to ensure they provide excellent service. Training Staff: Providing training and development opportunities for servers and other front-of-house staff. Team Leadership: Fostering a positive and collaborative team environment. Coordination with Kitchen: Communicating with the kitchen staff on menu questions, wait times, and product availability. Service Standards: Ensuring adherence to service standards and company policies. Inventory and Cost Control: Assisting with inventory management and cost control within the food and beverage service area. Cleanliness: Maintaining the cleanliness of the dining area, tables, and tableware. Job Type: Full-time Pay: ₹23,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Work Location: In person