Servicenow SME

Role Overview: As a ServiceNow Subject Matter Expert (SME) at R Systems, you will have the opportunity to lead strategic initiatives and drive innovation to shape impactful solutions and elevate client experiences. Your role will involve leading pre-sales activities, overseeing end-to-end ServiceNow project delivery, acting as a trusted advisor for clients across industries, and mentoring junior talent while contributing to practice development. Key Responsibilities: - Lead pre-sales activities, RFP responses, and client presentations - Oversee end-to-end ServiceNow project delivery - Act as a trusted advisor for clients across industries - Mentor junior talent and contribute to practice development Qualifications Required: - 12-18 years of IT experience, with 8+ years specifically in ServiceNow - Expertise in ITSM, ITOM, CSM, HRSD modules - Strong pre-sales, solutioning, and stakeholder management skills - ServiceNow certifications (CSA, CIS, CAD) preferred About R Systems: R Systems is shaping the future of technology by designing cutting-edge software products, platforms, and digital experiences that drive business growth for clients. With a product mindset and advanced engineering capabilities in Cloud, Data, AI, and Customer Experience, R Systems delivers innovative solutions to key players across the high-tech industry. The company is Great Place to Work Certified in 10 countries, fostering a dynamic, global team culture that values continuous learning, collaboration, and innovation. Joining R Systems means experiencing a workplace where your contributions are celebrated, and your growth, development, and well-being are prioritized.,