13 Servicenow Operations Jobs

As a highly skilled Project Manager with expertise in ServiceNow Operations and Managed Services (MS), your role will involve overseeing project delivery, ensuring operational excellence, and driving customer satisfaction. Your strong knowledge of ITSM/ITOM processes, ServiceNow platform capabilities, and experience in managing service delivery within IT operations will be crucial for success. **Key Responsibilities:** - Manage end-to-end ServiceNow Operations projects, including planning, execution, monitoring, and delivery. - Act as the single point of contact (SPOC) for stakeholders, ensuring smooth communication and issue resolution. - Drive Managed Services delivery and ensure adherence...

As an IT Service Delivery Manager at Ameriprise India LLP, your primary role will be to ensure the development and adoption of standard methodology, processes, and tools across the user community for delivering infrastructure and applications used by the business. Your responsibilities will include: - Providing ITSM Process Consulting for Configuration Management, Knowledge Management, and primarily Problem Management - Generating Service Level Reports - Driving Continuous Service Improvement - Conducting Data Analytics and Data Visualization - Overseeing ServiceNow Operations - Managing Major Incidents - Handling IT Asset Management (Hardware Asset Management & Software Asset Management) - ...

As an IT Service Delivery Manager at Ameriprise India LLP, your primary role is to ensure the development and adoption of standard methodology, processes, and tools across the user community. Your responsibilities include: - Providing ITSM Process Consulting for CM/KM/EM, with a primary focus on problem management - Generating Service Level Reports - Driving Continuous Service Improvement - Conducting Data Analytics & Data Visualization - Overseeing ServiceNow Operations - Managing Major Incidents - Handling IT Asset Management (HAM & SAM) - Demonstrating understanding of Cloud Technologies (AWS, Azure) - Understanding Data Warehouse Principals Your key responsibilities will involve: - Provi...

As a highly skilled Project Manager with expertise in ServiceNow Operations and Managed Services (MS), you will be responsible for overseeing project delivery, ensuring operational excellence, and driving customer satisfaction. Your strong knowledge of ITSM/ITOM processes and ServiceNow platform capabilities will be crucial in managing service delivery within IT operations. Key Responsibilities: - Manage end-to-end ServiceNow Operations projects, including planning, execution, monitoring, and delivery. - Act as the single point of contact (SPOC) for stakeholders, ensuring smooth communication and issue resolution. - Drive Managed Services delivery and ensure adherence to SLAs, KPIs, and comp...

As an IT Service Delivery Manager at Ameriprise India LLP, your primary role will be to ensure the development of standard methodology, processes, and tools for providing repeatable results adopted across the user community. You will be responsible for managing and enforcing the day-to-day service management processes related to ITSM Process Consulting, Service Level Reporting, Continuous Service Improvement, Data Analytics & Data Visualization, ServiceNow Operations, Major Incident Management, IT Asset Management, Cloud Technologies (AWS, Azure), and Data Warehouse Principals. **Key Responsibilities:** - Provide governance oversight to ensure adherence to standard methodology and practices....

As a ServiceNow Senior Analyst at Lennox, you will play a key role in the analysis, support, monitoring, and continual improvement of various integrations, applications, forms, Service Portal pages, new modules in Security Operations, GRC, and BCM in ServiceNow. Your responsibilities will include: - Ensuring production stability, operations, administration, and monitoring of various ServiceNow functionalities in ITSM, ITOM, ITAM, ITBM modules, GRC, and Scoped applications. - Bringing innovative thoughts around operational activities, system improvements, production stability, and enhancing user experiences. - Maintaining integrations with third-party and in-house systems using ServiceNow sta...

The primary role is to ensure that standard methodology, processes, and tools are developed to provide repeatable results and are adopted across the user community. The IT Service Delivery group manages the delivery of all infrastructure and applications used by the business, aiming to manage and enforce the day-to-day service management processes defined for the operation of these systems. This involves ITSM Process Consulting for CM/KM/EM, primarily focusing on problem management, Service Level Reporting, Continuous Service Improvement, Data Analytics & Data Visualization, ServiceNow Operations, Major Incident Management, IT Asset Management (HAM & SAM), understanding around Cloud Technolo...

You are a Sr. Manager at Coforge with over 14 years of experience in enterprise IT, specializing in AI, AI Ops & ServiceNow Operations. Located in Greater Noida, you will be responsible for leading enterprise evaluation and adoption strategy for AI/ML platforms such as Microsoft Azure AI & Copilot, AWS Bedrock, OpenAI, Google Vertex AI, and others. As an AI evangelist, you will advise business leaders on translating complex capabilities into practical use cases like GenAI copilots, intelligent chatbots, process intelligence, and AI agents. Your role involves guiding business units on effectively leveraging AI while maintaining a balance between innovation, cost, security, and compliance. You...

As a ServiceNow Operations Lead at Value Center ERP, your primary responsibility will be to collaborate with the support partner and customers, providing technical and governance support for ServiceNow O&M tasks. You will lead the sustainment efforts performed by engineers and technicians supporting the platform, ensuring that procedures are properly documented and tickets are proactively addressed. Your impact will be significant as you will be responsible for coordinating and governing the proper adjudication and disposition of incident, requests, and change tickets assigned to the team. You will develop, implement, and enforce deployment plans and operation checklists for the sustainment ...

The primary role is to ensure that standard methodology, processes, and tools are developed to provide repeatable results adopted across the user community. The IT Service Delivery group manages the delivery of all infrastructure and applications used by the business. Your function will be to manage and enforce the day-to-day service management processes defined for the operation of these systems including ITSM Process Consulting for CM/KM/EM, Service Level Reporting, Continuous Service Improvement, Data Analytics & Data Visualization, ServiceNow Operations, Major Incident Management, IT Asset Management (HAM & SAM), understanding around Cloud Technologies (AWS, Azure), and understanding aro...

Manage day-to-day operations of the ServiceNow platform, including performance monitoring, user administration and System Administration. Maintain and support core ServiceNow Applications such as ITSM, ITOM, HRSD, CMDB and any custom applications as needed. Engage in Major Incident Management process for P1/P2 incidents to triage and resolve ServiceNow issues. Manage ServiceNow Incident and Request queue to resolve operational issues, defect ad service degradations in timely and efficient manner. Implement and maintain integrations with other Enterprise systems using MID Servers, REST and SOAP API Conduct and participate in routine maintenance activities like Platform upgrades, patching and ...

Lead the design, development, and implementation of ServiceNow solutions. Strong HRSD SN experience (OOTB and processes) Expertise with ServiceNow Human Resource Service Delivery application in HR Case management, HR lifecycle events (On-boarding, offboarding etc.), Content Management, Employee Centre Pro. Experience with a full HRSD suite implementation Good to have if experienced with OOTB Workday Spoke integration Experience with GRC Module implementation is preferred Extensive experience creating custom Widget using html, CSS, bootstrap, AngularJS etc Understands the security posture of platform and work towards strengthening the compliance level Collaborate with Business Analysts to tra...

ServiceNow Architect should have broad understanding of the servicenow platform as well as understand on the modules in a deep manner having done several implementations. They should be able to solution complex servicenow requirements as well as suggest technical best practice. Also they should have an understanding of AI and how to best use ServiceNow AI to help clients. This role provides multi-technology consulting services on all aspects of application software, infrastructure and related technology components. What you'll be doing Key Responsibilities Lead the architecture of servicenow solutions Advise clients on how to best use the servicenow platform Develop solution blue prints Desi...