Posted:1 week ago|
Platform:
Hybrid
Full Time
ServiceNow Architect should have broad understanding of the servicenow platform as well as understand on the modules in a deep manner having done several implementations. They should be able to solution complex servicenow requirements as well as suggest technical best practice. Also they should have an understanding of AI and how to best use ServiceNow AI to help clients. This role provides multi-technology consulting services on all aspects of application software, infrastructure and related technology components. What you'll be doing Key Responsibilities Lead the architecture of servicenow solutions Advise clients on how to best use the servicenow platform Develop solution blue prints Design and implement integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies. Leverage ServiceNow's automation capabilities to streamline IT processes and improve service delivery. Establish and enforce governance standards, policies, and procedures for ServiceNow platform usage. Monitor platform performance, conduct audits, and implement improvements to optimize ServiceNow operations. Develop various personas and create a strategy for user experience Ability to integrate AI into servicenow solutions thinking out fo the box and innovatively Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field (Masters degree preferred). Experience: 8 plus years of experience as a servicenow Architect Proven track record of successfully designing and implementing complex ServiceNow solutions in large-scale enterprises. Necessary ServiceNow certifications At least 3 successful implementations of ServiceNow.
NTT DATA, Inc.
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