ServiceNow ITSM Developer

7 - 12 years

15 - 25 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

  • Over 6 years of experience in developing and customizing ServiceNow ITSM modules including Incident, Problem, Change, and Request Management.
  • Strong expertise in JavaScript, Glide APIs, and building workflows, business rules, UI policies, and client scripts.
  • Hands-on experience integrating ServiceNow with external systems using REST/SOAP APIs and LDAP/SSO authentication.
  • Deep understanding of ITIL framework and proven success in implementing ITSM processes to improve operational efficiency.
  • Skilled in Service Portal development, CMDB configuration, and automation using Performance Analytics and Flow Designer

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Capgemini

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