ServiceNow HRSD Senior Software Engineer

In this role, you will:

• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff

Required Qualifications:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years of ServiceNow HRSD development in an enterprise environment.
• Strong technical experience of implementing solutions by configuring and customizing for all ServiceNow HRSD product modules.
• Experience in all ServiceNow HRSD product modules like - Onboarding, Offboarding, Case, Knowledge, HR Virtual Agent, NowMobile, Safe Workplace etc.
• Strong scripting ability using JavaScript and ServiceNow APIs.
• Ability to write/troubleshoot/enhance custom business rule, client script, script include, UI policy, data policy, UI script, ACL.
• Ability to troubleshoot medium-to-complex configuration/scripting issues.
• Well versed with various integration mechanisms with ServiceNow and must have strong experience in handling 4-5 integrations with different 3rd party products preferably with Workday.
• Well versed with Flow Designer and IntegrationHub, apart from traditional Workflows.
• Well versed with SN Performance Analytics.
• Well versed with SN ATF
• Strong oral and written communication skills.
• ServiceNow Certified Administrator
• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist HR
• Continuously improves upon current platform knowledge by learning new applications, studying new release notes, maintaining certifications, and broadening skill sets.
• Should be creative and innovative implementing solutions by utilizing the platforms features as per requirements.

Job Expectations:

• Perform Technical Analysis on the ServiceNow applications and modules
• Perform ServiceNow application configuration/development as per planned user stories
• Perform code reviews for other developers in the team.
• Drive and adhere to ServiceNow development best practices.
• Create design documentation translating the functional requirements.
• Work closely with ServiceNow product owners to build requested items.
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc.
• Create or update ServiceNow reports and dashboards
• Create automated scripts using ATF.
• Flexibility to work with a variety of personalities and styles
• Team Player
• Must be a self-starter and keen to explore new solutions