ServiceNow Functional Consultant

As a ServiceNow Functional Consultant at Birlasoft Office in Mumbai, your role will involve helping clients implement and optimize their ServiceNow environment. You will provide technical and functional guidance to clients, understand their business needs, and deliver solutions to improve operational efficiency. Your key responsibilities will include: - Designing and optimizing solutions for Configuration Management Database (CMDB) - Ensuring that CMDB aligns with the ServiceNow Common Service Data Model (CSDM) - Supporting IT Service Management (ITSM) and IT Operations Management (ITOM) functions - Providing technical and functional guidance to clients - Delivering solutions to help clients get the most out of their ServiceNow investment To excel in this role, you should possess the following skills and qualifications: - 12+ years of experience as a ServiceNow Functional Consultant - Experience with ServiceNow modules like ITSM, ITOM, and CSM - Knowledge of IT Infrastructure domains and supporting technologies - Strong technical skills, including proficiency in JavaScript and ServiceNow scripting - Experience in configuring and customizing ServiceNow workflows, applications, and integrations - Excellent problem-solving and troubleshooting skills - Strong communication skills - Ability to work independently with minimal supervision This position offers an exciting opportunity to work with clients in optimizing their ServiceNow environment and enhancing operational efficiency.,