ServiceNow Developer - Senior

As a Senior in the EY GDS-ServiceNow team, you will have the opportunity to work on solving client problems using the ServiceNow platform. Your main responsibilities will include: - Performing Configuration/Customization of the ServiceNow system, including creating workflows - Building service request fulfilment workflow from customer requirements using workflows, UI actions, client scripts, business rules, etc - Using scripting tools and Service Now functionality to automate tasks - Performing integrations and process automation using Orchestration, Web Services, Soap calls, etc - Gathering specifications from business departments and delivering products that meet the needs presented - Loading, manipulating, and maintaining data between Service-now and other systems - Working with business liaison to generate dashboards, home pages, performance analytics data collectors, and reports - Analyzing user stories and internal procedures to improve system capabilities, automate process workflows, and address scheduling limitations - Performing system and integration testing with sample and live data Skills and Attributes for Success: - Knowledge of authentication protocols such as Active Directory / LDAP or SiteMinder federation / Azure - Familiarity with Disciplined Agile Delivery software release build/deploy processes - Experience in integrating with internal and external applications and systems - Proficiency in JavaScript, HTML, Angular JS, and good web design practices - Service Portal implementation experience - Implementation experience in applications like HRSD, GRC, SecOps, IRM, CSM, PPM, APM, ITSM, ITOM, Service Portal - Implementation experience in Performance Analytics - Knowledge of digital technologies like Machine learning, AI, IOT, Blockchain Qualifications: - College degree in a related technology field (Computer, Engineering, Science, etc.) or comparable job experiences - Approximately 4 to 6 years of experience in a development role with a progression of increasingly complex job responsibilities - ServiceNow CSA certification plus any CIS is mandatory - ITIL foundations certification is a plus Additionally, it is desirable to have experience in SDLC or TFS or JIRA or equivalent tools for maintaining stories and knowledge about ServiceNow's latest versions features. EY offers an environment where you will work on inspiring and meaningful projects with opportunities for personal development and career progression. You will receive support, coaching, and feedback from engaging colleagues, along with the freedom and flexibility to handle your role in a way that suits you best.,