ServiceNow Developer Lead/Product Analyst

As a seasoned ServiceNow Developer with over 8 years of experience, you will be responsible for driving solutions independently and serving as a Solution Architect. You should have extensive expertise in ITSM, CMDB, and various ServiceNow products. The role offers flexibility in terms of location with options including Noida, Pune, Bengaluru, and Chennai. Your key responsibilities will include ServiceNow Development, where you will demonstrate proficiency in client and server-side JavaScript, ServiceNow APIs, and extending the ServiceNow schema for custom applications. Additionally, you will manage medium to complex workflows, implement Scoped Applications on the ServiceNow platform, and integrate systems using web services and technologies like XML, HTML, AJAX, CSS, HTTP, REST, and SOAP. Strong JavaScript skills are required for scripting and customizations on the ServiceNow platform. You will also provide mentorship to junior developers, engage with stakeholders for requirements gathering, and ensure successful project delivery. Technical expertise in ITSM & CMDB, web services, Service Portal design, and database management is crucial for this role. You must hold certifications such as ServiceNow Certified System Administrator and preferably ServiceNow ITSM Implementation Specialist. Additional preferred certifications include Certified Application Developer, ITIL Certification, and micro-certifications in Automated Test Framework, Flow Designer, Integration Hub, Agile, and Test. In terms of qualifications, you should have a B.E./B.Tech degree and a total of 8-10 years of experience working in Agile Teams with the Scrum Framework. This role requires an individual who can independently deliver projects, manage complex workflows, provide mentorship to a team, and ensure customer satisfaction throughout the process.,