7 - 12 years
15 - 30 Lacs
Posted:1 week ago|
Platform:
Hybrid
Full Time
* CMDB configuration and customization: Design, develop, and maintain the CMDB, including configuring Configuration Item (CI) classes, attributes, and relationships according to the Common Service Data Model (CSDM) framework.
* Discovery and service mapping: Implement, manage, and configure ServiceNow Discovery to automate IT asset identification and track CIs. Configure and maintain Service Mapping to build and visualize relationships between CIs.
* Identification and reconciliation: Configure and use the Identification and Reconciliation Engine (IRE) to manage data imports from multiple sources and ensure data integrity within the CMDB.
Integrations: Develop and maintain integrations between the ServiceNow CMDB and other IT systems (e.g., SCCM, monitoring tools, cloud services) using REST/SOAP APIs and IntegrationHub to ensure comprehensive and accurate CI data.
* Scripting and development: Write and maintain server-side (JavaScript, Glide API) and client-side (JavaScript) scripts, as well as Flow Designer actions, to enhance CMDB functionality and automate processes.
Collaboration and support
* Troubleshooting: Diagnose, isolate, and resolve complex CMDB-related issues, such as data discrepancies, integration failures, and discovery errors.
* Technical guidance: Provide technical support and guidance to other IT teams, process owners, and stakeholders regarding CMDB best practices and capabilities.
* Requirements analysis: Collaborate with business analysts and stakeholders to gather technical requirements and design sustainable CMDB solutions.
* Documentation: Create and maintain technical documentation, such as data models, configuration specifications, and process guides.
Teamlease Digital
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Practice Javascript coding challenges to boost your skills
Start Practicing Javascript Now
hyderabad, bengaluru, mumbai (all areas)
15.0 - 30.0 Lacs P.A.
13.0 - 18.0 Lacs P.A.
bengaluru
0.5 - 3.0 Lacs P.A.
8.0 - 14.0 Lacs P.A.
10.0 - 14.0 Lacs P.A.
hyderabad
10.0 - 14.0 Lacs P.A.
10.0 - 14.0 Lacs P.A.
10.0 - 14.0 Lacs P.A.
bengaluru
10.0 - 14.0 Lacs P.A.
bengaluru
10.0 - 14.0 Lacs P.A.
