ServiceNow CSM Developer

Job Description

We are hiring for the role ServiceNow CSM Developer Experience: 6 - 9 Years Location: Bangalore Notice Period: Immediate - 15 days Skills: Key Responsibilities: Design and Development: o Develop and configure the ServiceNow CSM application, including workflows, UI, and integrations in DTICI platform. o Create and maintain Service Catalog items, custom applications, and customizations in the ServiceNow CSM module. o Implement and manage ServiceNow modules and custom applications, focusing on CSM and adhering to DTICI platform rules. Requirement Gathering and Analysis: o Collaborate with business stakeholders to understand their needs and translate them into technical requirements. o Collaborate with Vendors outside Daimler truck to perform the necessary activities on CSM. o Conduct requirement analysis and provide appropriate solutions. Implementation and Customization: o Customize the ServiceNow CSM module to meet business requirements. o Develop complex workflows, business rules, UI policies, and client scripts. Testing and Quality Assurance: o Perform unit testing and support user acceptance testing ( UAT ). o Troubleshoot and resolve issues related to CSM implementations. Maintenance and Support: New plugins on Gen AI needs exploration for customizing knowledge management. Qualifications: Education: o Bachelors degree in Computer Science, Information Technology, or a related field. Experience: o 6+ years of experience as a ServiceNow developer, with a focus on the CSM module. o Strong experience with ServiceNow development, including scripting in JavaScript, Glide, and working with APIs. If you are interested drop your resume at [HIDDEN TEXT] Call: 9701971793