ServiceNow Architect

Location- Bangalore

Immediate joiner (1-3 Months will not work)

8+ years

For Architect Role: We need the candidate who has below skillsets with minimum 8 years of experience and based out in Bangalore

• Responsible for leveraging knowledge and experience to

  deliver end to end solutions

  on hosted ServiceNow platforms.
• Developing and implementing

  custom applications from scratch and automating processes

  to improve overall customer experience.

• Integrating ServiceNow with 3rdparty systems

  to send and receive data while making sure any

  personal / confidential data is encrypted & decrypted

  accordingly.

• Developing custom portals, pages & widgets

  as per client requirement making sure the UI is effective and attractive

  .

• Developing code while adhering to

  ServiceNow best practices

  .
• Staying up to date with

  latest platform release features

  to ensure utilization of the features if applicable.

• Closely working with clients , leads, other architects, IT support teams , SIT , UAT teams & other technical teams

  for gathering requirements , providing solutions and testing to

  ensure seamless implementations

  .

• Debugging / troubleshooting

  errors and working on enhancements during development and testing phases.
• Strong

  Functional knowledge and implementation experience

  of

  ITSM, and any other ServiceNow Application

  framework.
• Responsible for

  design and documentations

  of business requirements and held business requirement and approval meetings followed by functional reviews, design demos with the

  stakeholders

  .
• Involved in

  planning and coordinating Implementation plan

  for every release in ServiceNow .

• Analyzed

  the current

  business and technology environments

  to detect deficiencies and recommended ServiceNow solutions for the performance

  improvement

  .
• Responsible for

  guiding & providing knowledge transfer

  to team members & juniors on various processes.
• Expertise in working on ServiceNow document templates and scripts.
• Proficient in customizing live chatbots
• Worked on custom platform translations involving different translation tables in ServiceNow.
• Experience in handling UAT , SRT and deployment end to end.
• Experience in direct client facing roles.
• POC, Design, Develop, Test and Deploy custom services in order to automate the existing processes ,reduce time & effort and improve productivity of the client.