ServiceNow AI Engineer

Prometheas Technologies

This role is ideal for someone who enjoys ownership, works well with cross-functional teams, and wants to apply AI in practical, measurable ways on the ServiceNow platform.

Key Responsibilities:

• Design, develop, and enhance 

  ServiceNow applications using Generative AI

• Implement AI-driven use cases across ITSM and enterprise workflows
• Collaborate with product, business, and engineering teams to deliver scalable solutions
• Translate business requirements into clear technical designs and implementations
• Build and optimize workflows, integrations, and custom scripts on ServiceNow
• Ensure solution quality through testing, performance tuning, and troubleshooting
• Stay current with advancements in 

  ServiceNow AI capabilities and Generative AI technologies

Minimum Qualifications

• Bachelors or Master’s degree in Computer Science, Information Technology, or a related field
• (BCA, BSc, B.Tech, MSc, MCA)

• 4–10 years of hands-on ServiceNow development experience

• Strong, practical experience with Generative AI technologies

• Solid understanding of ServiceNow scripting, workflows, and integrations

Preferred Qualifications

• Proven experience delivering 

  ServiceNow solutions with Generative AI in production

• Experience integrating ServiceNow with external enterprise systems and APIs
• Strong problem-solving skills with attention to detail
• Ability to work independently while collaborating effectively with teams
• Willingness to learn, adapt, and contribute to evolving AI-driven architectures

Why Prometheas Technologies

• Work on 

  real-world ServiceNow + Generative AI implementations

• Ownership of solutions, not just task execution
• A collaborative environment that values clarity, accountability, and impact
• Continuous learning and long-term growth opportunities