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Maag Pump Systems
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Service Technician

Service Technician

Maag Pump Systems

5 - 10 years

6 - 9 Lacs

mumbai navi mumbai

Posted:1 day ago| Platform:

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Skills Required

service management ctq c manufacturing engineering service industry valves wellness legal services monitoring petroleum

Work Mode

Work from Office

Job Type

Full Time

Job Description

Must be well versed with Terminal Business in Oil & Gas Industry.
Must be willing to extensively travel > 20 days a month even on 1 hour notice.
Must be able to effectively communicate with both Oil Company Managers as well as Tank Truck owners, Petroleum Dealers
Must be a quick learner and be willing to offer service with a smile.
Additionally, must have Service Management Skills to set up an entire after-sales service infrastructure.
Must be willing to get his hands dirty, have the mentality to solve problems at site single handedly.
Co Ordinate with Operations, Finance and other teams on a regular basis.
Should be able to convince customers to sign up for CAMC contracts both for C&I and Transportation business.
Candidates from the Truck Service Industry / or oil and gas industry would be preferred.

Top KRA s

End to end Service Management
Growing service business into a revenue model
Problem solving skills.
Interpersonal skills to get work done.

Span of Control

Service Distributor teams reporting to him

Critical To Quality (CTQ) Parameters for

Candidate

Assessment (Must Have SKILLS)

CTQ 1 Effective communication skills / problem solving skills

CTQ 2. Proven experience in Service Management

CTQ 3 Collect and analyze service data to prepare regional service reports. Track, coordinate and assemble

data to measure outcomes of service execution programs. Communicate with sales and production regarding product related issues on the field.

Critical To Performance (CTP) ( Must Have Dover Leadership COMPETENCIES)

CTP 1 Results Driven - Produces results that exceed Dover s strategic objectives via a combination of planning and implementation, while living the Dover values.

CTP 2 Builds and Manages Collaborative Relationships

Establishes and nurtures numerous relations within Dover. Takes action to partner with the communities in which we operate and to be an appropriate corporate citizen.

CTP 3 Winning the Right Way

Operates with High Ethical Standards, Openness and Trust. Conducts him/herself with high ethical standards and fosters a culture in the organization to conduct business aligned with those standards.

Work Arrangement : Onsite

Pay Range: -

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Service Technician