Job
Description
Role : Service Technician (EV 2W) Job Location : Dhamangaon , Bhiwandi , Mumbai. Department : Production / Assembly Reports To : Production Supervisor / Plant Manager Education : ITI / Diploma / Degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering field. Experience : 1 - 5 Yrs in service and assembly. Salary : Rs.10,000 K - Rs.25,000 K Per Month Notice Period : Immediate Joiners Key Skills: Check EV 2W & identify fault. Maintenance of EV 2W. Make Fault Reports. Interact With Customers. Battery Repairing. Motor Repairing Controller, Horn, Converter Repairing Trial after repairing and service of vehicle. Maintain Warranty of Material. Maintain Inward and Outward. Handle Plant & Dealer-End Service. Manage Service Department Team. Analyzes, Inspect & Reviews finding to determine the solution of the problem. Interact with customer, spare, quality department with related concern and give solution of each & every product concern. Inhouse & Technicians training. On road services call attending and align it to technician in plant. Overview: As the Service Engineer for Electric Vehicle two-wheelers, you will be responsible for ensuring the smooth functioning of all service operations related to electric two-wheelers. You will also play a crucial role in the assembly process, ensuring that the vehicles are built to the highest standards of quality and safety. Key Responsibilities: 1. Service Operations: Oversee all aspects of service operations for electric two-wheelers, including routine maintenance, repairs, and diagnostics. Develop and implement service procedures to ensure efficient and effective servicing of vehicles. Coordinate with the service team to schedule appointments, allocate resources, and prioritize tasks to meet customer needs. Troubleshoot and resolve technical issues reported by customers or identified during servicing. 2. Assembly Process: Participate in the assembly of electric two-wheelers, ensuring that all components are correctly installed and aligned according to specifications. Conduct quality checks throughout the assembly process to identify and rectify any defects or discrepancies. Collaborate with the production team to streamline assembly procedures and improve overall efficiency. Ensure compliance with safety regulations and quality standards during the assembly process. 3. Customer Support: Provide technical assistance and support to customers regarding the operation, maintenance, and troubleshooting of electric two-wheelers. Address customer inquiries and concerns in a timely and professional manner, maintaining a high level of customer satisfaction. Educate customers on best practices for maximizing the performance and longevity of their vehicles. 4. Documentation and Reporting: Maintain accurate records of all service activities, including service reports, warranty claims, and parts inventory. Generate regular reports on service performance metrics, such as turnaround time, customer satisfaction, and service revenue. Identify trends and areas for improvement based on service data analysis. 5. Training and Development: Conduct training sessions for service technicians to enhance their skills and knowledge of electric vehicle technology. Stay updated on the latest developments and advancements in EV technology through continuous learning and professional development. Qualifications: ITI / Diploma / Degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, or a related field. 1+ year experience in servicing and assembling electric vehicles, preferably two-wheelers. Strong technical aptitude and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail and a commitment to quality. Familiarity with diagnostic tools and software used in EV servicing. Knowledge of safety regulations and industry standards related to electric vehicles. Preferred Qualifications: Certification in EV servicing or relevant technical training programs. Experience working with electric vehicle manufacturers or dealerships. Familiarity with battery management systems and electric drivetrain components. Proficiency in CAD software for design and analysis. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Provident Fund Schedule: Day shift Morning shift Application Question(s): Current Location in Mumbai : Total Experience in EV 2W Vehicles Industry : Total Experience in EV 2W Vehicles as Service Technician : Total Experience in EV 2W Vehicles Service : Total Experience in EV 2W Vehicles Assembly : Total Experience in Production / Assembly Department : Current Company : Current Designation : Current CTC : Expected CTC : Notice Period : Reason to Leave a Current Job : Education: Diploma (Preferred) Experience: Service and Assembly Operation and Management: 1 year (Required) Service of Electrical Vehicles: 1 year (Required) Location: Bhiwandi, Maharashtra (Preferred) Work Location: In person
