Service Supervisor-Service Operations-Gurugram,North

Job Description

What we expect Responsible for the management of all service operation activities for 3100+UUM Adhere to all safety rules & regulations of Company. Adhere to service operation Stander operating Procedure SOP Carry out minimum 2 nos. SSI (Supervisor Site Inspections) per route i.e. minimum 10 nos. per month. Material arrangement as per requirement. Prepare preventive maintenance planning for next month in last week of current month. Prepare billable & non billable repair schedule for next month in 2nd week of current month. Conduct weekly review calls with route in-charges to review following task Weekly monitoring PM completion vs schedule, ASSA completion vs schedule. Weekly monitoring Timesheet of every technician - (minimum 40 hours should reflect in the VIEW time sheet). Weekly monitoring Billable & Non-Billable Repairs, PCIs, Fis, enhancement points completions as per schedule. Weekly monitoring Completions of SSI and Audit points (Safety audit / Quality audit / Cross Regional audit) Weekly monitoring on 2 in 7s and 3 in 30s along with action plan. Conduct monthly minimum 1 safety tool box talks & 1 technical tool box talk & 1 OJT (On Job Training) Who we are looking for Diploma or equivalent; technical degree or certification in elevator technology is preferred. Valid Elevator Mechanic License (as per local/state regulations). 5+ years of experience in elevator service/repair, including leadership or supervisory experience. In-depth knowledge of elevator systems (mechanical, electrical, and control systems). Familiarity with safety standards (e.g., OSHA, ASME A17.1) and inspection protocols. Strong leadership, communication, and problem-solving skills. Ability to read blueprints, technical manuals, and service documentation. Proficiency in using diagnostic tools and service management software. Valid driver s license and willingness to travel to job sites.