Service Sales Engineer

Key Responsibilities:

• Promote and sell

  annual maintenance contracts (AMCs)

  ,

  comprehensive maintenance contracts (CMCs)

  , and

  installation & calibration services

  for biomedical equipment.
• Identify and develop

  new service business opportunities

  in existing and prospective customer accounts.
• Generate leads through market research, cold calling, and site visits to hospitals, diagnostic labs, and clinics.
• Prepare

  technical and commercial proposals

  in line with customer requirements.
• Work closely with the

  service delivery team

  to ensure quality and timely execution of services sold.
• Maintain and grow relationships with

  biomedical engineers, hospital administration, and procurement departments

  .
• Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.
• Keep track of service contracts, renewals, and upsell opportunities.
• Maintain accurate records of client interactions and sales activities using CRM tools.
• Stay updated on product developments, competitors, and industry trends.

Key Skills and Competencies:

• Strong knowledge of

  biomedical equipment

  , their functionality, and servicing needs.
• Proven ability in

  service sales

  , especially in healthcare or medical devices.
• Excellent communication, negotiation, and presentation skills.
• Customer-focused attitude with strong relationship-building capabilities.
• Self-motivated, target-driven, and capable of working independently.
• Familiarity with

  CRM tools

  and basic reporting (Excel, PowerPoint).

Qualifications:

• Bachelors degree in

  Biomedical Engineering

  ,

  Electronics

  ,

  Life Sciences

  , or a related field.
• 1-5 years of experience in

  sales or service of medical/diagnostic equipment

  .
• Experience with equipment like ventilators, patient monitors, analyzers, or imaging devices is an added advantage.
• Willingness to travel extensively within the assigned region.