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Schneider Electric
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Service Representative

Service Representative

Schneider Electric

4 - 8 years

0 Lacs

chennai tamil nadu

Posted:1 week ago| Platform: Shine logo

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Skills Required

technical support troubleshooting customer service training ups system electricalelectronics engineering problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

As a Field Service Representative at Schneider Electric, you will play a vital role in delivering exceptional customer experiences by collaborating with customers, sales teams, and partners to install, inspect, troubleshoot, and maintain equipment in dynamic environments. **Key Responsibilities:** - Servicing, installing, and repairing customer equipment - Performing warranty work and start-up services - Conducting startup/commissioning on Schneider Electric equipment - Providing testing, calibration, and repair services - Offering technical support and training to customers - Documenting technical reports for each site **Additional Responsibilities:** - Analysing complex equipment problems and implementing solutions - Developing and implementing design modifications - Creating training courseware and providing training to customers and colleagues - Traveling for training and job site support **Qualifications Required:** - Diploma or Bachelor's degree in Electrical/Electronics Engineering or a related field - 4+ years of experience in a field service role, preferably in the electrical industry - Strong technical knowledge of UPS System - Excellent problem-solving and troubleshooting skills - Handling a Major Project - Effective communication and customer service skills - Ability to work independently and as part of a team - Willingness to travel for training and job site support Join Schneider Electric's team as a Field Service Representative if you are a problem-solver, customer-focused, and passionate about your work. Schneider Electric offers direct product training, training on digital and physical tools, and opportunities for growth and development.,

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Service Representative