Service Max Developer

Job Description

Dear Candidate, Greetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family. Hiring For:- ServiceMax Developer Location: Bangalore. Experience: 4 to 12 years Role & responsibilities The ServiceMax Developer should help build solutions on ServiceMax that fully leverage standard out-of-the-box functionality as well as custom solutions where appropriate with the goal of keeping the platform as standard and scalable as possible. He/she should be able to advise solutions to the challenges encountered by Field service teams, making best use of ServiceMax product features and capabilities, and Industry best practices. He/she should have excellent understanding of Salesforce & ServiceMax platform configuration and development. He/she should also possess strong communication and influence skills to discuss, interact and collaborate with both technical team members and business stakeholders. Key Responsibilities: ServiceMax implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to senior and junior developers Provide the necessary guidance to estimate user stories Clarify any ambiguity with the user story requirements and baseline the estimation Deliver Field Service Lightning application architecture, and guide development, integration, distributed data management, and application testing teams. Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions. Working with customers to analyze and resolve Salesforce and SERVICEMAX product related issues/requirements Participate in the full software development life cycle from technical design to development, testing and deployment. Design and develop solutions that best leverage the ServiceMax features to support critical business functions and meet project objectives, business requirements and customer goals Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives. Develop, test, and document custom development, integrations, and data migration elements of SERVICEMAX implementation. Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results. Provide thought & technology leadership on Field Service Management to customer & Practice Qualifications, Experience & Specialist Skills: Essential: Experience in at least one ServiceMax project is essential. Excellent understanding of Field service business Workforce Management, Asset Service Management, Warranty & Service Contract Management Salesforce Platform Architecture expertise Excellent knowledge of SERVICEMAX Configuration & Customization Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura) required. Integration skills 6+ years IT/FSM/SFDC experience preferable Minimum 4 years of experience as Salesforce Development Experience. Minimum 2 years experience on SERVICEMAX Configuration and development Experience with multiple Field Service Management products will be an added advantage Experience in Lightning Web Components(LWC) development will be added advantage Preferred candidate profile