Service Management Specialist

Greetings!!!

TCS is hiring...

Role: Service Management Specialist (Configuration Management)

EXP: 4-6 YEARS

LOCATION: Bengaluru

** Weekday Walk-In-Drive**

Date- 25-Oct-25 (Saturday)

The associate oversees day-to-day operations of configuration management, planning, coordinating and directing activities that will help in managing and enhancing the CMDB and the process.

Responsibilities:

• Identifies the CIs and products.
• Plans and manages a population of the Configuration Management System.
• Controls the receipt, identification, storage, and withdrawal of all supported CIs.
• Provides and maintains information on CMDB.
• Directs, prioritizes and schedules audits, ensures that any corrective action identified in Process and/or Database audits are carried out.
• Interfaces with other processes and CI owners to ensure they follow the defined Configuration Management process.
• Ensure regular housekeeping of the CMDB.
• Provide reports, including management reports and configuration status accounting reports.
• Manage interfaces with other processes and organization functions.
• Train people in Configuration Management principles, processes, and procedures.
• Well versed in documentation, presentation and communication.