Service Head

As a Service Head at Shah Hyundai, you will have the opportunity to lead and manage the service department's daily operations. Your primary responsibilities will include ensuring customer satisfaction, supervising service staff, addressing customer complaints, and overseeing the timely servicing and repair of vehicles. In this on-site role located in Kalaburagi, you will play a crucial role in maintaining service quality standards, managing service records, and monitoring parts inventory. To excel in this role, you should possess strong management and leadership skills to effectively guide the service team. Your ability to resolve customer complaints and deliver exceptional customer service will be essential in maintaining high levels of customer satisfaction. Technical knowledge and mechanical skills related to vehicle maintenance and repair will also be key requirements for this position. Your organizational proficiency and record-keeping skills will be critical in maintaining service records and managing inventory efficiently. Excellent communication and interpersonal skills will enable you to collaborate effectively with both customers and internal teams. The role will require you to work independently, make decisive decisions, and ensure that service quality standards are consistently met. While experience in the automotive industry is highly beneficial, a Bachelor's degree in Automotive Engineering or Business will be advantageous for this role. If you are looking for a challenging opportunity to utilize your skills in a dynamic work environment, this role as a Service Head at Shah Hyundai could be an ideal fit for you.,