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Service Executive - Hubli

Service Executive - Hubli

Tractors and Farm Equipment (TAFE)

6 - 11 years

7 - 9 Lacs

Hubli

Posted:2 months ago| Platform:

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Skills Required

after sales service communication skills After Market Service Warranty Management Customer Satisfaction Index Service Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose Responsible for providing Service Product support, troubleshooting, Service activities & Service systems under his direct control, & coordinate with the Central service setup SHQ to build customer satisfaction in his area. Key Deliverables Customer Complaint Resolution. Dealer & Local Mechanic Training. Achieving the aligned service targets of his area. Improvement of Overall Service Infrastructure. Planning & Execution of Service Camps / Competition trials. Conduct Customer Surveys and analyze the areas of improvement wrt service. Gathering Competition Information to enhance product quality and customer experience. Enhancing the overall dealership profitability through service effort in his areas. Ensuring Spares parts availability at EOR levels. To propagate awareness about safety, health and environment among dealers and customers. Implementation of TS Procedures of the division including Regional Offices

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Tractors and Farm Equipment (TAFE)

www.tafe.com

Agricultural Machinery

Bangalore

5000+ Employees

30 Jobs

Key People

Mr. Mallika Srinivasan

Chairman & Managing Director
Mr. A. S. S. S. S. Chandra

Chief Financial Officer

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Service Executive - Hubli

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Service Executive - Hubli

Experience & Salary

Skills Required

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Job Description

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