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THERMAX
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Service Engineer

Service Engineer

THERMAX

4 - 9 years

8 - 10 Lacs

Ahmedabad

Posted:3 weeks ago| Platform:

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Skills Required

Installation And Commissioning Boiler Burners Troubleshooting Thermic Fluid Heater Field Instruments PLC

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Service Engineer Division: Heating Services Qualification: BTECH / BE (Mechanical/ Electrical) Experience: 3+ yrs No of Vacancies:1 Reporting To: Zonal service Manager Roles and Responsibilities: To ensure installation, commissioning, trouble shooting of heating products, heating service products and to demonstrate the fuel savings to customer. Single point contact with customer. Handling customer complaints & trouble shooting of technical issues / failure analysis / operational issues, etc. Visiting customer in warranty / proactive conditions. Submitting service reports & plan of actions to customer preventive maintenance planning. Validation & Efficiency trial of products and Generating field data for product improvement. Licensing program for TCA for heating & service products and I&C audit of TCA installations. Reduction in FOC due to I&C Getting customer good reference letters Walkthrough installation Enquiry and execution of branded service jobs like RLA, health checkup, HAZOP, IIOT, I Serve etc. etc. Critical Competencies for the Job: Functional: Good communication skills and ensuring good customer relationship management Analytical ability Process and result oriented Willingness to travel Networking and interpersonal skills Good presentation skills Knowledge on boiler, Thermic fluid heater, oil & gas burner, field instruments, PLC will be preferred Behavioral: Positive / Proactive thinking High customer centricity 3. Ownership of responsibilities 4. Should be able to collaborate with the team

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THERMAX

www.thermaxglobal.com

Engineering and Manufacturing

Pune

Over 7,000 Employees

87 Jobs

Key People

M. S. Unnikrishnan

Managing Director & CEO
R. S. Tiwari

Chief Financial Officer
S. M. Sinha

Chief Operating Officer

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