Service Engineer

As a Service Engineer at Sree Sakthi Group of Companies in Gujarat, Rajkot, your primary responsibility will be to provide technical support and maintenance services for our products and systems. With a focus on troubleshooting, repairing, and maintaining equipment, you will play a crucial role in ensuring customer satisfaction and excellent service delivery. Your key responsibilities will include the installation, configuration, and maintenance of equipment at customer sites, performing routine and preventative maintenance tasks, diagnosing and troubleshooting technical issues both on-site and remotely, providing technical support and training to customers, and documenting all service activities comprehensively. Furthermore, you will collaborate with the engineering and product development teams to enhance product reliability, ensure compliance with safety and quality standards, and travel to customer locations as required for service calls. To excel in this role, you should possess a Bachelor's degree in engineering (Electrical, Mechanical, or a related field) or equivalent work experience, along with proven experience as a Service Engineer or in a similar technical support capacity. Strong technical knowledge of relevant products and systems, exceptional problem-solving and analytical skills, excellent communication and interpersonal abilities, independent work capabilities, effective time management skills, willingness to travel frequently, and a valid driver's license are essential qualifications. You must be prepared to work in diverse environments, including customer sites that may expose you to varying weather conditions, and have the physical capacity to lift and move equipment when necessary. Flexibility to work outside regular business hours and a commitment to upholding safety measures are also required. In return, we offer a competitive salary with performance-based incentives, health insurance, and other benefits, as well as opportunities for professional development and career advancement. At Sree Sakthi Group of Companies, we cultivate a collaborative and inclusive company culture where innovation, integrity, and employee growth are paramount. If you are ready to leverage your technical expertise, problem-solving skills, and customer service orientation in a dynamic environment, we invite you to apply for this exciting opportunity by submitting your resume and a cover letter highlighting your experience and suitability for the role to hr@sreesakthiindia.com. Join us in our journey of delivering excellence and creating lasting customer relationships.,