Service Engineer

Service Engineer Job Description for Gold Testing Machine A Service Engineer for gold testing machines is responsible for installing, maintaining, and repairing equipment used to test and analyze gold. This role requires strong technical skills, problem-solving abilities, and excellent communication skills. Key Responsibilities: - Installation and Maintenance: Install and maintain gold testing machines, ensuring they are functioning correctly and efficiently. - Troubleshooting and Repair: Diagnose and repair technical issues with gold testing machines, minimizing downtime and ensuring optimal performance. - Preventive Maintenance: Conduct regular maintenance checks to prevent equipment failure and ensure accurate test results. - Technical Support: Provide technical support to clients, answering questions and resolving issues related to gold testing machines. - Documentation: Maintain detailed records of service activities, repairs, and maintenance performed on gold testing machines. Essential Qualifications and Skills: - Technical Background: Degree in Engineering or a related field, with experience in maintaining and repairing similar equipment. - Problem-Solving Skills: Strong analytical and problem-solving skills to diagnose and repair complex technical issues. - Communication Skills: Excellent communication and interpersonal skills to work effectively with clients and internal teams. - Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain accurate records. Preferred Qualifications and Skills: - Experience with Gold Testing Machines: Familiarity with gold testing machines and their operation. - Certifications: Relevant certifications or training in maintenance and repair of similar equipment. - Customer Service Experience: Experience providing technical support and customer service to clients. What We Offer: - Competitive Salary: Attractive salary package with opportunities for professional growth and development. - Comprehensive Benefits: Health insurance, retirement plan, and paid time off. - Training and Development: Opportunities for training and professional development to stay up-to-date with the latest technology and equipment