Service Engineer-MicroImaging

Position Title:

Base Location:

Division:

Primary Role:

The primary role of a service engineer is to ensure the proper installation, maintenance, and functionality of Micro Imaging instruments, particularly high-end microscopes and advanced imaging tools & softwares. The incumbent will be responsible for setting up the equipment, calibrating it for optimal performance, troubleshooting and diagnosing issues, and performing regular maintenance to prevent system failures.

Key Responsibilities:

● Responsible for performing installation, calibration, validation, and commissioning of instruments.

● Responsible for instrument troubleshooting, maintenance, service, and repairs at the customer site. This is crucial to ensure the continuous operation of equipment and systems.

● Proven experience in achieving Service and spare part targets within an assigned territory.

● Provide support to customers all over north India on Instrument Operation on site as well as remotely.

● Maintain a calendar for preventive Maintenance visits, performing without causing delay and attending service calls from customers.

● Assisting customers on instrument handling operations and smooth functioning softwares. Skills & Competencies:

● Experience of handling Medical devices, especially High end & advance imaging equipment & devices.

● Should have a good customer service attitude

● Willingness to travel extensively across the region

● Self-starter with minimum assistance needed in performing the task

● Problem solving attitude

Qualification:

BSc/MSc, B.Tech/M.Tech from Biosciences or Life Sciences or Electronics & Telecommunication or Electric & Electronics or Biomedical Engineering

Experience:

Additional Skills (If Any):

● Preferably from Medical Equipment industry

● Ability to learn fast

● Team Player