Service Engineer

Job Description

Position Level: Service Engineer (Ludhiana Diesel Loco Shed) Major Objective/ Role of Position : After sale service / Post tender activity. Main Tasks: Installation, commissioning & testing of supplies made for Diesel & Electric Locomotives, Passenger Coaches & Freight. Trouble shooting, fault finding & rectification at site. Preparing joint inspection report & Inspection check sheet. Onsite warranty repair & testing of DV & other KB products. Communicate with customer for MA/DP. Payment collection. Submission of SD money. Timely execution of PO. Submission of BQ to generate the spare business. Professional Competency Required: Familiarity with Railway product / business Good working knowledge on MS office tools especially Excel & Power Point Handling of AMC proposal, PO & Invoice . Social Competency Required: Customer Orientation Understand Customer need & respond well in time with the status & progress update Good communication skills Comprehends properly & present information in logical manner with the focus on key issues Proper presentation & etiquettes Good negotiation skills Good Interpersonal skills Reliability – Excellence in Planning & Execution for performance Good analytical ability – Comprehends data, use advanced tools for analysis & concludes for definite action