Service Engineer

1. Installation and Deployment

Install, splice, terminate, and test fiber optic cables.

Conduct site surveys to determine the optimal placement of fiber optic infrastructure.

Setup and configure fiber optic equipment, including routers, switches, and related hardware.

Ensure compliance with industry standards and safety protocols during installation.

2. Maintenance and Troubleshooting

Perform routine maintenance on fiber optic networks to ensure optimal performance.

Diagnose and repair fiber optic faults, including cuts, bends, and other forms of damage.

Use testing equipment such as OTDRs, power meters, and light sources to identify and resolve network issues.

Conductregular inspections and preventive maintenance activities. 3. Documentation and Reporting

Conduc tregular inspections and preventive maintenance activities. 3. Documentation and Reporting

Preparedetailed reports on network performance, faults, and repairs. Updatenetworkdiagrams and documentation to reflect changes and upgrades.

4. Customer Support

Providetechnical support and guidance to customers experiencing issues with their fiber optic connections.

Workcloselywith the customer service team to resolve network-related issues promptly and efficiently.

Conductcustomersite visits when necessary to address and resolve technical problems.

5. TeamCollaboration and Development

Collaborate with network engineers, planners, and other technical staff to ensure seamless integration and operation of fiber optic networks.

Stay up dated on the latest industry trends, technologies, and best practices.

Participate in ongoing training and development programs to enhance technical skills and knowledge