Service Engineer

Job Position : Service Engineer / Filed Service Executive

Job Location : Rajasthan/Chennai/ Jaipur/Paudi/Haridwar/Nanded/ Tiruchirappalli/Pune/ Puduchhery /Aurangabad/Parbhani/Ahilayanagar/Baroda/Rajkot/Kutch Bhuj/ Jamnagar/Bhavnagar/ Surat/Meerut/Dehradun/Bhopal/Jabalpur/Indore/Jalor /Pali/PAN India

Responsibilities :

• Install CCTV systems /Alarm system at client sites, ensuring proper setup and configuration.
• Perform maintenance checks and repairs on CCTV/alarm system equipment to ensure maximum functionality.
• Troubleshoot and resolve technical issues related to CCTV systems & alarm system.
• Provide technical support and training to clients on the use of CCTV /alarm system equipment.
• Keep detailed logs of service calls, maintenance tasks, and repairs.
• Work closely with the sales and technical teams to identify and resolve any issues.
• Timely reporting of the Work , in coordination with HOD.
• Solve any complain of CCTV & Alarm system on site.
• Proven experience as a CCTV & Alarm system Service Engineer or similar role.
• Strong understanding of CCTV& Alarm system components and functionality.
• Familiarity with network protocols and IP camera systems.
• Ability to read and interpret technical drawings and manuals.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.

Skills

• CCTV & Alarm system installation and maintenance
• Troubleshooting and technical support
• IP camera systems
• Network protocols
• Technical documentation
• Customer service
• Problem-solving
• Hand and power tools

Qualification & Experience:

• Diploma/B.E./B. Tech in Electronics, Electrical, IT, or relevant field.
• 13 years of experience in Service Level for CCTV & Alarm System