Service Engineer

Company Description:

Damsun Group is India's leading powerhouse in premium aluminium and uPVC doors and windows, delivering high-performance faade and fenestration solutions. The company also offers a distinguished portfolio of luxury outdoor furniture crafted with precision, durability, and design excellence. With a strong focus on quality, innovation, and customer-centricity, Damsun Group consistently delivers products that elevate both residential and commercial environments. The organisation is built on a foundation of reliability, seamless execution, and a commitment to long-term value creation.

Role Description:

This is a full-time, on-site Service Engineer role based in Panipat for Lumani India's largest Schco partner. The role is centered around supporting installation, service, and maintenance of premium Schco faade and fenestration systems. The Service Engineer will conduct site inspections, manage issue resolution, oversee quality adherence, and engage directly with clients for service visits and documentation. The position requires strong collaboration with design, production, and project teams to ensure timely closure of service tasks and seamless field operations. Daily reporting and task updates through Asana will be integral to the role.

Qualifications

* Experience in troubleshooting, service support, and technical issue resolution

* Background in field service operations with direct client interaction

* Strong communication and coordination capabilities

* Ability to manage maintenance, rectification, and documentation tasks effectively

* Educational background in Civil Engineering, Mechanical Engineering, or a related technical discipline (Diploma / B.Tech)

* Willingness to work on-site in Panipat and travel across North India when required

* Positive, hands-on, learning-oriented attitude with high integrity