Service Engineer (B.Sc Physics)

The Service Engineer will be responsible for providing technical support and maintenance for electric vehicles (e-vehicles) and other related electric products. The role involves troubleshooting, diagnostics, and repair of electrical systems in vehicles, ensuring they meet performance standards. The ideal candidate will hold a Bachelor's degree in Physics and possess a solid understanding of electrical engineering principles, along with strong problem-solving skills and technical proficiency.

Responsibilities

• Conduct diagnostics and troubleshooting on electric vehicle systems, including battery management systems, electric motors, and charging infrastructure.
• Perform routine maintenance and inspection of e-vehicles to ensure proper functioning and safety compliance.
• Install, configure, and test electric vehicle components and systems, including software updates and hardware modifications.
• Provide technical support to customers, addressing inquiries and resolving issues related to electric products.
• Document service and repair activities accurately in service reports to maintain a comprehensive service history for each vehicle.
• Coordinate with engineering and production teams to provide feedback on product performance, usability, and reliability.
• Train and educate customers and staff on the operation and maintenance of electric vehicles and associated systems.
• Stay updated on industry trends, technology advancements, and regulatory changes affecting electric vehicles.
• Work closely with sales and marketing teams to support product demonstrations and promotional activities.
• Participate in on-call duties and field service assignments as needed, responding to customer requests outside of regular business hours.

Qualifications

• Bachelor's degree in Physics or a related field.
• Strong understanding of electrical engineering principles and practices.
• Previous experience in technical service, maintenance, or repair of electric vehicles or similar products is preferred.
• Excellent problem-solving skills with the ability to work independently or as part of a team.
• Strong communication skills for effective interaction with customers and team members.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Willingness to travel for on-site service calls and training sessions.

Additional Details

Job Requirements

Interview Details

Company Details