Posted:4 days ago|
Platform:
On-site
Full Time
Dear Candidate,
Greetings!
We have an opening for TCS, Hyderabad "Service Desk SME"
Skill : Service Desk SME
Experience : 2 - 4 Years
Location: Hyderabad
Please find below JD:
Excellent English language voice and written com skills
Basic Infra L1/L1.5 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO voice platforms ITIL V4 Foundation Exposure ·
QA experience in Servcie desk area and Mgmt reporting ·
Infrastructure technical support experience ·
Willingness to work in night shifts and weekends ·
Excellent communication skill
Tata Consultancy Services
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