Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in chennai
>
UST
>
Service Desk Analyst

Service Desk Analyst

UST

2 years

0 Lacs

chennai tamil nadu india

Posted:13 hours ago| Platform:

Apply

Skills Required

service support software network communication chat

Work Mode

Remote

Job Type

Full Time

Job Description

Summary

Role description

We are looking for a Tier 1 Service Desk Analyst to provide basic technical support to users. You will be the first point of contact for IT issues related to hardware, software, and network problems. Good communication and problem-solving skills are essential.

Key Responsibilities

Respond to IT support requests via phone, email, chat, or remote tools.
Troubleshoot basic issues (Windows, MS Office, printers, network, etc.).
Log all support activities in a ticketing system.
Escalate complex problems to higher-level support teams.
Maintain a professional and helpful attitude with users.
Stay updated on IT policies and best practices.

Qualifications

High school diploma or equivalent.
2+ year of experience in IT support or customer service.
Strong communication and problem-solving skills.
Team player with a positive attitude.
Familiarity with operating systems, software, and basic hardware.
Experience with ticketing systems is a plus.

Skills

It Support,Ms Office,Network Connectivity

More Jobs at UST

Architect II - Technical SAP ABAP

Bengaluru

12 - 15 yrs

INR 0 - 0 Lacs

Lead I - SAP FICO with PS (Project Systems) and RAR

Bengaluru

5 - 7 yrs

INR 0 - 0 Lacs

Lead II - SAP ABAP

Bengaluru

7 - 9 yrs

INR 0 - 0 Lacs

Procurement

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Manual & Python Automation

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.