Service Delivery Ops Specialist

3 - 5 years

3 - 7 Lacs

Bengaluru

Posted:3 days ago| Platform: Naukri logo

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Skills Required

data analysis sales service delivery client relationship salesforce integration visualforce project management soql service operations team management sfdc process improvement triggers apex salesforce sales force development delivery operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skill required: Sales Support - Sales Enablement Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 8 to 10 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity." What are we looking for """Experience in sales, customer support, account management, marketing, or consulting3+ years of experience managing and developing a team8+ of work experience in sales, account management, customer support, marketing, or consulting.BA/BS degree or equivalent practical experience.Sales expertise:Analytical skills:Strong ability to analyze complex sales data and interpret insights to inform rebates plan adjustments. Sales process knowledge:Deep understanding of the sales cycle, sales methodologies, and key performance indicators. Project management:Ability to manage multiple incentive plan projects simultaneously with deadlines. Communication skills:Effective communication to clearly explain complex rebate plans to sales reps and leadership. Technical proficiency:Expertise in salesforce automation (CRM) tools and data analysis software. """"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills""Varisense, Anaplan, Calidus" Roles and Responsibilities: """ResponsibilitiesTeam Management.SLA and Performance Management.Operational Management.Hiring, Coaching and Mentoring.Leadership.Leave and Attrition Management.Lead and mentor a team of Sales support analysts, providing guidance on sales partner enablementSales Operations Rebates Team Leader is a position within a sales organization responsible for managing a team that focuses on processing and managing customer rebates, ensuring accurate calculations and timely payouts, while also optimizing the overall rebate process to maximize profitability for the company; essentially leading the team that handles the administrative and operational side of customer rebate programs within sales operations. Key Responsibilities:Team Management:Oversee a team of rebate analysts, assigning tasks, coaching performance, and ensuring efficient workflow for processing rebate claims. Rebate Policy Administration:Interpret and enforce rebate program guidelines, ensuring compliance with company policies and customer contracts. Data Analysis:Analyze sales data to identify potential rebate opportunities, calculate rebate amounts accurately, and identify areas for process improvement. Customer Interaction:Collaborate with sales teams to communicate rebate terms to customers, address inquiries, and resolve any rebate-related issues. System Management:Manage rebate tracking systems and ensure data integrity, including system updates and maintenance. Reporting and Analysis:Generate regular reports on rebate performance, including key metrics like total rebate payouts, customer rebate utilization, and ROI. Process Improvement:Identify opportunities to streamline the rebate process, implement automation, and reduce administrative burden. """ Qualification Any Graduation

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Accenture
Accenture

Professional Services

Dublin

600,000+ Employees

36723 Jobs

    Key People

  • Julie Sweet

    Chairman & Chief Executive Officer
  • KC Choi

    Global Lead for Technology & Chief Operating Officer

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